QAQC Lead

Willdan Lighting & Electric, a subsidiary of Willdan Group Inc., is seeking a QA/QC Lead. The QA/QC Lead will play a critical role in ensuring the quality, accuracy, and consistency of technical work delivered under a multifamily energy efficiency program. This role is responsible for overseeing quality assurance and quality control (QA/QC) processes for pre- and post-installation inspections, as well as engineering reviews completed by internal program engineers.

In this position, you will conduct independent reviews of internal project documentation, identify trends and recurring issues, and develop reports and dashboards to share findings with program leadership and delivery teams. This role will also serve as the primary point of contact for third-party QA/QC reviewers, working collaboratively to resolve identified issues and providing technical rebuttals when discrepancies or incorrect findings arise. Reporting to the Engineering Lead, this position requires strong technical expertise, exceptional attention to detail, and the ability to translate QA/QC findings into actionable improvements across the program.

Essential Duties and Responsibilities

Internal QA/QC Oversight

• Perform quality control reviews of internal program deliverables, including engineering calculations, technical workpapers, inspection reports, and incentive documentation.
• Review of project documentation including program applications, scopes of work, equipment specification sheets and certificates, field verification guides, M&V reports, inspection punchlists, etc.
• Ensure engineering reviews conducted by program engineers adhere to program standards, technical manuals, and utility guidelines.
• Validate data consistency across engineering models, inspection findings, and program tracking systems.
• Occasionally support field inspections.
• Desk review preparation and Post-inspection QA review.

Issue Identification, Tracking, and Trend Analysis

• Identify recurring technical and process-related issues across projects, inspections, and engineering reviews.
• Track QA/QC findings by issue type, root cause, and responsible party to support corrective actions and training needs.
• Develop and maintain QA/QC reports and dashboards summarizing:
  • Most common errors and deficiencies.
  • Trends by measure type, building type, or project phase.
  • Error frequency by individual, team, or workflow (as appropriate).
  • Present findings and recommendations to the Engineering Lead and program management.

Third Party QA/QC Coordination

• Serve as the primary liaison with third-party QA/QC firms conducting independent reviews.
• Review and assess third-party QA/QC findings for technical accuracy and alignment with program rules.
• Coordinate resolution of identified issues with internal engineering, inspection, and operations teams.
• Prepare and support technical rebuttals when third-party findings are incorrect, unsupported, or inconsistent with program requirements.

Process Improvement & Technical Support

• Recommend process improvements, technical clarifications, and standardization efforts to reduce recurring errors.
• Support the development and refinement of QA/QC checklists, templates, and standard operating procedures.
• Provide technical guidance and feedback to engineers and inspectors to improve overall quality and compliance.
• Assist with internal and utility audits by providing QA/QC documentation, responses, and corrective action plans.
• Support updates to checklists, templates, and SOPs based on findings from monthly QAQC vendor and client meetings.

Collaboration & Reporting

• Work closely with the Engineering Lead, program engineers, inspectors, and operations staff to ensure consistent quality standards.
• Support utility, regulatory, and program audits as needed.
• Participate in team meetings to review QA/QC trends, lessons learned, and improvement initiatives.
• Perform additional duties as assigned to support program quality and performance.
• Support system testing and implementation of new engineering or QA/QC tools, features, etc.

Job Requirements / Qualifications

• Bachelor's degree in engineering, Architecture, Building Science, Energy Management, or a related technical field required.
• Professional certifications (e.g., PE, CEM, BPI, RESNET) are a plus.
• 2 years of experience in energy efficiency, engineering review, inspections, or technical QA/QC (multifamily preferred).
• Strong technical knowledge of multifamily energy efficiency measures, building systems, and installation practices.
• Demonstrated experience conducting or reviewing pre- and post-installation inspections.
• Experience reviewing engineering calculations, technical analyses, and supporting documentation.
• Ability to technically evaluate and rebut third-party QA/QC findings when warranted.
• Exceptional attention to detail with a strong quality-focused mindset.
• Proven ability to analyze data, identify trends, and develop clear reports or dashboards.
• Strong written and verbal communication skills, including the ability to explain technical issues to non-technical audiences.
• Proficiency with MS Excel and reporting tools; experience with dashboards or data visualization tools is a plus.
• Ability to manage multiple priorities and work collaboratively in a fast-paced program environment.
• Ensures work products meet high-quality technical and program standards.
• Takes a proactive approach to identifying and mitigating quality risks.
• Supports a culture of continuous improvement, accuracy, and accountability.
• Adheres to all Willdan safety policies while working in offices, field sites, or remotely.
• Hybrid position with time split between office, remote work, and occasional field or site visits.
• Standard business hours, with flexibility as required to support program needs.

EEO Non-Discrimination and ADA Reasonable Accommodation Statement
Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us.

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