What are the responsibilities and job description for the Lead Technician (Advanced Systems & Custom Repairs) – WE ARE GROWING position at Wilkins RV?
Wilkins RV
Waterloo, NY 13165
$80,000 – $110,000 a year – Full-time
This is NOT your typical technician role. At Wilkins RV, we’re looking for a highly skilled, hands-on problem solver to lead our service team and tackle the kinds of challenges others can’t.
You don’t need to come from the RV industry. If you’ve built, fixed, wired, installed, or figured things out in carpentry, electrical, HVAC, mechanical, marine, or general contracting, this role is for you.
Who This Role Is For - This is for the person who:
- Can walk into a problem and figure it out without a manual
- Takes pride in craftsmanship and doing the job right the first time
- Has experience across multiple trades, not just one lane
- Naturally becomes the go-to person when things get complicated
- Enjoys leading and mentoring others
What You’ll Do:
- Diagnose and repair complex issues across electrical, plumbing, HVAC, structural, and chassis systems
- Take on the “tough jobs” that require creativity and experience
- Lead, train, and mentor a team of technicians
- Set the standard for quality, efficiency, and problem-solving
- Work closely with service leadership to continuously improve operations
What Makes This Role Different:
- You’re not stuck doing repetitive work — every day is different
- You’ll work on a wide range of systems and builds
- You’ll have the opportunity to lead and shape a team
- Your experience from any skilled trade is valued here
- You’ll play a direct role in getting customers back on the road and enjoying their RV
What’s In It for You:
- Competitive salary: $80,000 – $110,000 based on experience
- Stable, year-round work
- A leadership role with real impact
- A team environment that values skill and initiative
- Opportunity to grow into higher-level service leadership roles
Benefits:
- Medical / Dental / Vision Insurance
- 401K with Company Match
- PTO / Sick Time
- Employee Discount
- Referral Program
- RV Borrowing Program
What You Bring:
- 5 years of hands-on experience in any skilled trade (RV, automotive, construction, HVAC, electrical, marine, maintenance, etc.)
- Strong diagnostic and problem-solving ability
- Leadership or mentorship experience (or readiness to step into it)
- Pride in your work and attention to detail
- Own tools preferred
About Us:
We are the #1 RV Dealer in New York, with seven locations and a growing service operation. As demand continues to increase, we’re building a stronger, more capable service team and this role is key to that growth.
Salary : $80,000 - $110,000