What are the responsibilities and job description for the Bowling Arcade Lane Attendant position at Wildhorse Resort & Casino?
WAGE RANGE: 15.00-$16.00
OPEN UNTIL FILLED: IST PULL DATE: JUNE 4, 2026
JOB SUMMARY
Responsible for providing pleasant and efficient customer service to bowling center customers, and maintaining the sanitation and cleanliness of the bowling center.
ESSENTIAL JOB FUNCTIONS:
- Provide bowling guests with efficient, courteous customer service.
- Maximize the utilization of lanes and equipment through efficient control of customer flow.
- Assists with tournaments and special events/promotions.
- Perform maintenance of Bowling Center equipment and assist customers as needed. Clean and maintain proper conditions of lanes and approach areas.
- Works with the other departments on promotions, property needs, and any food and beverage accommodations requested.
- Assists the Banquet team with events held in the adjoining event space when needed.
- Perform routine maintenance and cleaning of pinsetters and auto-scoring equipment.
- Clean bowling lanes, gutters, and ball return areas.
- Retrieve, transport, and store parts and supplies.
- Maintain organization and cleanliness of storage areas.
- Maintain cleanliness of the arcade area.
- Keep arcade merchandiser games stocked with products.
- Address any customer-related issues in the arcade.
- Assist techs as needed with repair duties.
- Follow safety procedures, related equipment operational procedures, and the use of chemicals.
- Inspect bowling facilities and public areas for cleanliness and appearance daily.
- Ensures that the Policies and Procedures of Wildhorse Resort & Casino are followed.
- Ensures compliance with Tribal, State, and Federal regulations.
- Ensures control/protection of company assets.
- Must be willing to work nights, weekends, and holidays as required.
- Other related duties as operational needs require, or as needed.
PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
SUPERVISORY AUTHORITY:
- As delegated
SIGNATORY ABILITY:
- None
ACCESS TO SENSITIVE AREAS:
- None
MINIMUM QUALIFICATIONS:
- Six (6) months experience in a customer service position.
- Strong computer aptitude and skills: to operate independently in multiple software programs.
- High School Diploma/GED OR 10 years’ experience OR current student 16-18 years of age.
- Effective communication skills, to express self verbally and in writing, and strong interpersonal skills.
- Flexible schedule to work evenings, weekends, and holidays.
- Perform routine maintenance work: sitting at a workstation, performing repetitive motions of arms, wrists, hands, and fingers; maneuvering throughout the facility monitoring operations, including walking up/down stairs, using a ladder up to 10 feet, and demonstrating proper safety practices with bending, lifting, and maneuvering equipment and materials.
- Requires a criminal history background check.
- Must be at least 16 years of age.
Salary : $16