Operations Director - Janitorial Services

Our client is seeking a highly skilled and detail-oriented Operations Director to join their team in Lodi, NJ. This role will oversee all aspects of payroll processing for both union and non-union employees across multiple states and entities. This person will ensure compliance with collective bargaining agreements, labor laws, and company policies while delivering accurate and timely payroll services. The job offers great compensation along with the opportunity to work in a stable and collaborative environment!

Job Function

• Provide strategic leadership and executive oversight for janitorial operations across multiple properties.
• Develop and enforce janitorial service standards, procedures, and quality-control programs tailored to high-traffic commercial settings.
• Direct and support site-level managers and teams to maintain facility cleanliness, appearance, and functionality.
• Manage vendor relationships, including RFPs, contract negotiations, and performance reviews.
• Establish, monitor, and report on service level agreements (SLAs) to ensure performance and tenant satisfaction.
• Collaborate with property & facility managers, engineering, and security teams to deliver seamless building services.
• Oversee departmental budgeting, forecasting, and cost-control initiatives.
• Manage staffing strategies, labor allocation, and support onboarding of new client accounts.
  
  
  

Job Requirements

• 7 years of janitorial and facilities management experience, with at least 5 years in a senior leadership role overseeing multi-site operations.
• Demonstrated success managing large-scale janitorial services and vendor partnerships.
• Strong financial acumen with expertise in budgeting, contracts, and SLA management.
  
  
  

Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

ITSAF

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