Deli Manager

Purpose and Scope of Position

The Deli & Retail Manager oversees all operations at the Wheat Montana Three Forks Deli and Retail Store, ensuring efficiency, quality, customer satisfaction, and profitability. This role is responsible for front-of-house (FOH), back-of-house (BOH), and retail store operations, including staff management, purchasing, inventory control, food safety, and financial performance.

Key Duties and Responsibilities:

• Staff Management: Hire, train, schedule, and supervise employees across all areas, ensuring adherence to company policies and high service standards.
• Operational Oversight: Manage food preparation, cooking, packaging, and counter operations, ensuring efficiency and compliance with food safety regulations.
• Inventory & Purchasing: Maintain stock levels, oversee product rotation, minimize waste, and ensure accurate pricing and labeling of deli and retail products.
• Financial Management: Analyze profit and loss statements, track sales, and implement strategies to improve performance and control costs.
• Customer Service: Address customer inquiries and complaints, ensuring a positive and welcoming store environment.
• Sales & Promotions: Develop and execute promotional strategies to increase sales and attract new customers.
• Facility Maintenance & Compliance: Ensure cleanliness, equipment maintenance, and adherence to food safety and workplace safety standards.
• Reporting & Administration: Complete necessary reports, track inventory, and ensure compliance with company policies and operational goals.

Knowledge, Skills, and Abilities:

• Effective at getting positive results and effectively focusing on improving efficiency, customer experience, and profitability.
• Highly adaptable and innovative
• Effectively identifies and implements process improvements.
• Has effective business insight and the ability to drive positive and productive performance.
• Effectively lead a team by empowering and developing team members and fostering accountability and collaboration.
• Extensive knowledge of restaurant, deli, and retail operations.

• Excellent communication, leadership, and problem-solving skills.
• Proficiency in Microsoft Office and Point of Sale (POS) systems.
• Ability to work in a physically active role, lift 25 lbs., and stand for prolonged periods.

Education and Experience Requirements:

• High School Diploma or GED equivalency, associate or bachelor’s Degree preferred
• 5 years of restaurant/retail experience, with at least 3 years in the food industry.
• 3 years of experience leading and developing teams.

Salary : $60,000 - $70,000