Deli Associate--Kitchen position

About Us:

Wheat Montana Bakery and Deli is a leading Intermountain bakery and premium flour producer dedicated to crafting high-quality baked goods using the finest ingredients and the baker’s choice for flour. With a bakery in Three Forks, Montana, we offer a unique geographic footprint to serve our varied customer base. With a commitment to excellence and a passion for baking, we strive to delight our customers with delicious products that bring joy to every occasion.
 

Purpose and Scope of Position

The Deli Associate delivers excellent customer service in the Deli department, ensuring a positive shopping experience. Key duties include assisting with product selection, preparation, and packaging, maintaining a clean and organized area, and addressing customer inquiries with professionalism and a customer-first attitude.

Key Duties and Responsibilities:

General

• Represent Wheat Montana positively while on duty.
• Foster a positive work environment through communication, enthusiasm, and support.
• Maintain respectful communication with guests, managers, and team members.
• Understand performance-based scheduling and growth opportunities based on ability, attitude, and availability.

Hospitality

• Provide timely and accurate customer service.
• Verify order accuracy and engage with guests about the menu and store history.
• Ensure guest satisfaction by showing genuine interest in their experience.

Teamwork

• Embrace teamwork to ensure guest satisfaction.
• Complete workstation tasks to support team success.
• Address workplace challenges positively; escalate unresolved issues to management.

Product

• Be knowledgeable about the menu and assist guests in selecting products.
• Maintain freshness, flavor, and temperature of menu items.
• Follow sanitation, food handling, and prep procedures.
• Accurately record product loss on the Waste Tracking sheet.

Operations

• Display initiative and self-motivation.
• Follow proper scheduling and time-off procedures.
• Maintain high productivity while ensuring accuracy and safety.
• Contribute to a safe work environment and promptly report accidents or hazards.
• Ensure cleanliness of the facility and equipment.

Knowledge, Skills, and Abilities

• Work well with others, fostering a positive work and guest experience.
• Effective communication skills orally and in writing in diverse environments and with diverse customer, team members and leadership.
• Ability to multitask, prioritize, and adapt in a fast-paced environment.
• Show flexibility in adapting to changes in systems, procedures, and culture.
• Ability to proficiently use a Point-of-Sale (POS) sales system and other modern software
• Ability to stand, bend, and lift/move up to 50 pounds regularly.
• Handle moderate to high noise levels, as well as hot and cold products, and chemicals.

Education and Experience Requirements

• Must be 16 or older to work with chemicals and unusual shifts, high school diploma or GED preferred.
• 0-2 years’ experience, preferably in customer service or hospitality

Salary : $16