What are the responsibilities and job description for the Customer Service position at What Chefs Want!?
What Chefs Want is a supplier of gourmet foods, cheeses, produce, and fine quality meats and seafood and is seeking high energy - customer service oriented individuals to add to our Louisville WOW team. As a member of the WOW team, you will assist customers in 10 states and 3 time zones with their customer service needs. We have fun WOWing chefs!
Desired Schedule:
11am - 7:30pm - Days off negotiable.
Why work for What Chefs Want?
- Grocery savings (All of our employees get savings on EVERYTHING we carry)
- Flexible schedule (If you need a day off, we try our best to accommodate)
- Full benefit package available (Health, dental, and vision)
- Life insurance offered to ALL employees ($25,000 free of charge)
- 401K plan available (ask for details)
- Family owned company (And we make sure it feels that way)!
- Promotion from within (Opportunities are ALWAYS available to those who ask)
Attitudes and Behaviors
- Achievement: working towards expected results and exceed customer expectations
- Cheerful: Come to work happy (it’s contagious)
- Fun: “Have fun ‘Wowing’ Chefs.”
- Dependable, Trustworthy, and Responsible (We all depend on each other)
Position Qualifications
- Possess excellent customer service , communication (written and oral), and problem solving skills
- Working knowledge of Outlook and Microsoft Office Suite
- Excellent typing skills
- Cheerful disposition and problem solving skills
- Ability to communicate with customers via phone, text, email, and chat
- Minimum of GED required
- Prior customer service and/or experience in the food service industry a plus
Physical and mental demands of position:
Our WOW Center is a fast-paced environment in which the employee will be expected, upon completion of training, to handle multiple customer requests at a time. This is a team setting with plenty of knowledgeable teammates to help train the skills necessary for WOWing customers at What Chefs Want. The employee will be seated most of the day with adequate breaks. Strong written and spoken communication is essential as well as a sense of urgency and desire to provide excellent customer service.
FOR IMMEDIATE CONSIDERATION: Respond to this ad with a resume or by completing our online application on our website at http://www.whatchefswant.com/ -just click on the link “Now Hiring – Join the Team”.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Ability to Commute:
- Louisville, KY 40223 (Preferred)
Ability to Relocate:
- Louisville, KY 40223: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18