Accounts Receivable Specialist

About the role

The Accounts Receivable Specialist will report to the Credit Manager and will work with customers regarding timely payment to minimize past due receivables. This role will collaborate with customers, the sales department, and other teams to identify and resolve issues for past due invoices, skipped invoices, and short paid invoices for assigned customer accounts. This role will also assist in posting incoming payments and be responsible for resolving any outstanding and missing information prior to posting incoming payments to customer accounts. The ideal candidate will have previous collections and accounts receivable experience and have demonstrated the ability to deliver results independently in a dynamic, fast-paced environment.

Responsibilities

· Works with customers regarding timely payment to minimize past due receivables

· Monitor customer accounts for late or outstanding payments

· Collaborates with customers, the sales department, and other teams to identify and resolve issues preventing payment

· Determines next steps in the collection process when faced with a difficult situation, including but not limited to internal escalation

· Reconciling customer accounts

· Assist in the resolution of short payments due to discounts taken, credits, or other miscellaneous issues

· Monitor email inbox and provide responses to customer billing and payment inquiries

· Timely and accurate posting of accounts receivable payments across various payment types including credit cards, ACH, and checks

· Monitoring of third-party portals (e.g., Ariba, Coupa, etc.) and assistance with invoice submission

· Additional tasks and duties assigned by the Credit Manager on an ad hoc basis

Requirements

MUST

• Excellent communication skills with ability to effectively communicate via phone and email
• Strong attention to detail to accurately process transactions and reconcile accounts
• Knowledge of basic accounting principles and practices
• Strong knowledge of Microsoft Office products, with intermediate skills in Excel

PREFERRED

· Associate’s degree in accounting or a related field

· Previous collections, accounts receivable, and/or customer service experience

Summary

What Chefs Want! a privately held Louisville-based Food Service Distributor, is REVOLUTIONING FOODSERVICE sm. In 26 years, we have grown from a one-minivan operation into experts in seven challenging product lines offering daily deliveries, no minimums, split cases and 24/7 customer support to the 16,000 customers that we serve. We’re on a mission to WOW CHEFS and have fun while doing it! We are a fast-growing company that attracts the highest performers in our industry because we are constantly creating new opportunities for the Company’s and an individual’s success. Our leadership team embodies the key traits of Relentless Resourcefulness, Optimism, Constant Learning & Improvement, Growth Mindset and FUN! Join our TEAM of leaders and put yourself on track to be where you want with your career. APPLY TODAY!

SKILLS:Basic Accounting Principles, Detail Oriented, Account Reconciliations, Individual Contributor, Microsoft Excel, Communications, Organization, Data Entry

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. We thank all candidates for their interest, however only those who qualify for an interview will be contacted at this time.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Ability to Commute:

• Louisville, KY 40223 (Required)

Ability to Relocate:

• Louisville, KY 40223: Relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $50,000