Campus Support Assistant - Mauston

JOB REQUIREMENTS: Performs administrative and front-line office support

activities for the campus to facilitate the efficient operation of the

Regional Learning Center including answering phones and directing

walk-in traffic. May resolve issues within the scope of position to

ensure the department runs smoothly in the absence of the Campus

Coordinator. Provides excellent customer service while maintaining FERPA

(Family Educational Rights and Privacy Act) and HIPAA (Health Insurance

Portability Accountability Act) regulations. Support and provide backup

for other office personnel. May process, verify, and maintain personal

and confidential information. The Campus Support Assistant will work

with other members of the RLC staff and independently. Hours (less than

20 hours/week) will be variable and intermittent based on the needs of

the Regional Learning Center. Essential Functions: 1. Maintain and

uphold the College values of Learning, Excellence, Accountability,

Diversity, Student Success, Teamwork, Integrity, and Respect. Regular

attendance is required. 2. Perform office function\'s which may include,

but are not limited to: respond to internal/external customers and

staff; create and modify documents, records, and reports using College

standard software; maintain hard copy and/or electronic filing system;

monitor inventory and budget information; schedule, coordinate, and

prepare materials for meetings and/or appointments. 3. Complete all

Required College Training And Responsible For Maintaining The Skills

necessary to complete the essential functions of the position as defined

by the department. 4. Student Success is the cornerstone of Western\'s

culture and the college may assign employees as needed to other areas or

additional duties to foster this success. 5. Administrative Support -

Supporting Action/Task May Include: Provide support to students and

faculty by preparing classroom materials, day to-day computer and IDL

support, textbook ordering, proctoring exams, processing ID\'s and

parking permits. Open and close building when needed Schedule

appointments for students/inquiries with various student services

personnel/confirm with students. Collect and process payments and fees

for students/inquiries/stakeholders Assist students and prospects with

questions, class requirements, admissions, class schedules,

registration, orientation, financial aid and other student service

related matters Prepare course files, room schedules, run class rosters

and contact students if cancellations occur Communicate with students,

co-workers, and stakeholders by phone, email and in-person \*\*\*\*\*

OTHER EXPERIENCE AND QUALIFICATIONS: Performs administrative and

front-line office support activities for the campus to facilitate the

efficient operation of the Regional Learning Center including answering

phones and directing walk-in traffic. May resolve issues within the

scope of position to ensure the department runs smoothly in the absence

of the Campus Coordinator. Provides excellent customer service while

maintaining FERPA (Family Educational Rights and Privacy Act) and HIPAA

(Health Insurance Portability Accountability Act) regulations. Support

and provide backup for other office personnel. May process, verify, and

maintain personal and confidential information. The Campus Support

Assistant will work with other members of the RLC staff and

independently. Hours (less than 20 hours/week) will be variable and

intermittent based on the needs of the Regional Learning Center.

Essential Functions: 1. Maintain and uphold the College values of

Learning, Excellence, Accountability, Diversity, Student Success,

Teamwork, Integrity, and Respect. Regular attendance is required. 2.

Perform office function\'s which may include, but are not limited to:

respond to internal/external customers and staff; create and modify

documents, records, and reports using College standard software;

maintain har copy and/or electronic filing system; monitor inventory

and budget information; schedule, coordinate, and prepare materials for

meetings and/or appointments. 3. Complete all required College training

and responsible for maintaining the skills necessary to complete the

essential functions of the position as defined by the department. 4.

Student Success is the cornerstone of Western\'s culture and the college

may assign employees as needed to other areas or additional duties to

foster this success. 5. Administrative Support - Supporting Action/Task

May Include: Provide support to students and faculty by preparing

classroom materials, day to-day computer and IDL support, textbook

ordering, proctoring exams, processing ID\'s and parking permits. Open

and close building when needed Schedule appointments for

students/inquiries with various student services personnel/confirm with

students. Collect and process payments and fees for

students/inquiries/stakeholders Assist students and prospects with

questions, class requirements, admissions, class schedules,

registration, orientation, financial aid and other student service

related matters Prepare course files, room schedules, run class rosters

and contact students if cancellations occur Communicate with students,

co-workers, and stakeholders by phone, email and in-person \*\*\*\*\*

APPLICATION INSTRUCTIONS: Apply Online:

https://www.westerntc.edu/work-at-western