What are the responsibilities and job description for the Guest Room Attendant position at Western States Lodging and Management?
Guest Room Attendant | Create a Stay Guests Remember
Do you take pride in creating clean, comfortable spaces and making a great first impression? Western States Lodging & Management is looking for a dependable and detail-oriented Guest Room Attendant to help create an exceptional experience for every guest.
As a Guest Room Attendant, you’ll play an important role in ensuring guest rooms and public areas meet hotel brand standards for cleanliness, comfort, and presentation. From preparing fresh, welcoming rooms to responding to guest requests, your work helps set the tone for a memorable stay.
What’s in it for you- Compensation & Benefits
Competitive Pay - hourly
The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.
401(k) with a dollar-for-dollar company match up to 4%
Hotel discounts at select Western States Lodging & Management properties
Eligible full-time associates are entitled to the following:
Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options
Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
Personal Time Off (PTO) and Vacation benefits
What You’ll Do
Clean and service guest rooms according to hotel brand standards
Make beds and replace sheets, pillowcases, towels, and other linens
Dust furniture, vacuum carpets, mop floors, and maintain clean, organized rooms
Thoroughly clean and sanitize bathrooms, including toilets, sinks, showers, mirrors, and floors
Replenish toiletries, towels, coffee supplies, cups, and other guest amenities
Ensure guest rooms are properly stocked, organized, and ready for arriving guests
Clean and maintain guest-accessible areas, including the lobby, hallways, elevators, fitness center, laundry areas, and other common spaces
Respond promptly and courteously to guest requests for additional towels, pillows, amenities, and other supplies
Report maintenance concerns, damaged items, or needed repairs to the appropriate department
Follow established safety, sanitation, and security procedures
Properly handle cleaning chemicals and operate housekeeping equipment safely
Assist with laundry duties as needed, including sorting, washing, folding, and stocking linens
Work closely with front desk, maintenance, housekeeping, and other hotel associates to support smooth daily operations
Demonstrate Western States Lodging & Management hospitality and service standards in every guest interaction
What Makes You Successful
High school diploma or equivalent preferred
0–1 year of housekeeping, cleaning, hospitality, or related experience preferred
Strong attention to detail and commitment to maintaining cleanliness standards
Ability to follow cleaning procedures, safety guidelines, and brand standards
Strong time-management skills and ability to complete assigned rooms efficiently
Positive, professional communication skills
Ability to work independently while contributing to a team environment
Dependable, organized, and committed to providing excellent guest service
Ability to safely work with cleaning products and chemicals
Availability to work some weekends and holidays as business needs require
Authorization to work in the United States and proof of identity as required by federal law
Physical Requirements
This position requires frequent walking and standing throughout the shift. Guest Room Attendants must be able to frequently bend, stoop, reach, and perform repetitive cleaning tasks. The position also requires the ability to use proper body mechanics and lifting techniques to occasionally lift, move, or carry items weighing up to 50 pounds.
Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
You Know You’re Successful When…
Guests walk into rooms that feel fresh, clean, comfortable, and ready for their stay. You consistently meet hotel brand standards, complete your assigned rooms efficiently without sacrificing attention to detail, respond to guest needs with warmth and professionalism, and work closely with your teammates to keep the entire hotel looking its best.
Why Join Western States Lodging & Management?
Western States Lodging & Management is a leading property management company with a diverse portfolio that includes nationally recognized hotel brands such as Hilton, Marriott, and IHG, Legacy Senior Living communities, and Nxt multifamily apartment communities throughout the western United States.
Our mission is simple: Serving You Like Family. That commitment extends beyond our guests and residents—it defines how we treat our associates and business partners. We believe that great people build great communities, which is why we invest in our team through meaningful work, ongoing professional development, and opportunities for long-term career growth. At Western States Lodging & Management, we encourage every team member to serve as an Ambassador of our values, a trusted Consultant who brings knowledge and solutions, a Collaborator who builds strong relationships through teamwork, and a Coach who is passionate and empowers others to learn, grow, and succeed.
Whether you're launching your career or bringing years of experience, you'll find a workplace where your contributions are valued, your ideas are welcomed, and your potential is supported every step of the way.
Apply today and discover why thousands of associates have chosen Western States as the place to build a meaningful career.
Do you take pride in creating clean, comfortable spaces and making a great first impression? Western States Lodging & Management is looking for a dependable and detail-oriented Guest Room Attendant to help create an exceptional experience for every guest.
As a Guest Room Attendant, you’ll play an important role in ensuring guest rooms and public areas meet hotel brand standards for cleanliness, comfort, and presentation. From preparing fresh, welcoming rooms to responding to guest requests, your work helps set the tone for a memorable stay.
What’s in it for you- Compensation & Benefits
Competitive Pay - hourly
The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.
401(k) with a dollar-for-dollar company match up to 4%
Hotel discounts at select Western States Lodging & Management properties
Eligible full-time associates are entitled to the following:
Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options
Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
Personal Time Off (PTO) and Vacation benefits
What You’ll Do
Clean and service guest rooms according to hotel brand standards
Make beds and replace sheets, pillowcases, towels, and other linens
Dust furniture, vacuum carpets, mop floors, and maintain clean, organized rooms
Thoroughly clean and sanitize bathrooms, including toilets, sinks, showers, mirrors, and floors
Replenish toiletries, towels, coffee supplies, cups, and other guest amenities
Ensure guest rooms are properly stocked, organized, and ready for arriving guests
Clean and maintain guest-accessible areas, including the lobby, hallways, elevators, fitness center, laundry areas, and other common spaces
Respond promptly and courteously to guest requests for additional towels, pillows, amenities, and other supplies
Report maintenance concerns, damaged items, or needed repairs to the appropriate department
Follow established safety, sanitation, and security procedures
Properly handle cleaning chemicals and operate housekeeping equipment safely
Assist with laundry duties as needed, including sorting, washing, folding, and stocking linens
Work closely with front desk, maintenance, housekeeping, and other hotel associates to support smooth daily operations
Demonstrate Western States Lodging & Management hospitality and service standards in every guest interaction
What Makes You Successful
High school diploma or equivalent preferred
0–1 year of housekeeping, cleaning, hospitality, or related experience preferred
Strong attention to detail and commitment to maintaining cleanliness standards
Ability to follow cleaning procedures, safety guidelines, and brand standards
Strong time-management skills and ability to complete assigned rooms efficiently
Positive, professional communication skills
Ability to work independently while contributing to a team environment
Dependable, organized, and committed to providing excellent guest service
Ability to safely work with cleaning products and chemicals
Availability to work some weekends and holidays as business needs require
Authorization to work in the United States and proof of identity as required by federal law
Physical Requirements
This position requires frequent walking and standing throughout the shift. Guest Room Attendants must be able to frequently bend, stoop, reach, and perform repetitive cleaning tasks. The position also requires the ability to use proper body mechanics and lifting techniques to occasionally lift, move, or carry items weighing up to 50 pounds.
Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
You Know You’re Successful When…
Guests walk into rooms that feel fresh, clean, comfortable, and ready for their stay. You consistently meet hotel brand standards, complete your assigned rooms efficiently without sacrificing attention to detail, respond to guest needs with warmth and professionalism, and work closely with your teammates to keep the entire hotel looking its best.
Why Join Western States Lodging & Management?
Western States Lodging & Management is a leading property management company with a diverse portfolio that includes nationally recognized hotel brands such as Hilton, Marriott, and IHG, Legacy Senior Living communities, and Nxt multifamily apartment communities throughout the western United States.
Our mission is simple: Serving You Like Family. That commitment extends beyond our guests and residents—it defines how we treat our associates and business partners. We believe that great people build great communities, which is why we invest in our team through meaningful work, ongoing professional development, and opportunities for long-term career growth. At Western States Lodging & Management, we encourage every team member to serve as an Ambassador of our values, a trusted Consultant who brings knowledge and solutions, a Collaborator who builds strong relationships through teamwork, and a Coach who is passionate and empowers others to learn, grow, and succeed.
Whether you're launching your career or bringing years of experience, you'll find a workplace where your contributions are valued, your ideas are welcomed, and your potential is supported every step of the way.
Apply today and discover why thousands of associates have chosen Western States as the place to build a meaningful career.
Salary : $15 - $16