What are the responsibilities and job description for the Referral Coordinator, Ortho Support position at Western Reserve Hospital Physicians, Inc?
This position is responsible for processing all incoming referrals and faxes as well as facilitating all document management and naming within the EMR. This role engages with patients as the gateway to the practice and is responsible for creating a positive patient experience as the first touch point. Is responsible for entering accurate patient demographic and insurance information in the EMR when needed.
Education and Training
- High school diploma or equivalent required.
Experience
- Two (2) years of experience in medical insurance verification or other hospital finance areas required.
- Prior authorization experience required.
- Knowledge of authorization or referral verification requirements for Medicare, Medicaid, commercial insurance, managed care plans, workers compensation and other third-party payors required.
Schedule:
- Full-Time 40 hours
- M-F 8:00 - 4:30 pm
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.