What are the responsibilities and job description for the Referral Coordinator - Full-time position at Pioneer Physicians Network?
Pioneer Physicians Network is looking for a full time Referral Coordinator for our Centralized Referral Department. Previous Referral Coordinator experience is preferred.
Monday through Friday position. 8:30am-5:00pm. No evenings, Holidays or weekends.
General duties include, but are not limited to, the following abilities:
- Assist patients in completing necessary forms, etc., to obtain hospitalization or pre-certification from various insurance carriers if needed.
- Complete the appropriate referral form for the respective insurance.
- Follow-up with insurance carriers ensuring that coverage is approved.
- Complete and forward forms to the physicians for approval, if needed; to assist the patients in securing necessary benefits, etc., with respect to patients’ medical condition.
- Answer questions from patients, families regarding referrals, benefits, etc., and serve as the clinic contact to resolve patient questions and concerns.
- Resolve patient issues as they arise related to benefit levels, coverage dates, etc.
- Act as the resource to physicians, staff and others regarding referrals.
- Track and analyze data and make recommendations for change.
- Maintain strict confidentiality.
- Provide in-service education to physicians, staff, etc., related to updates and changes in the referrals process.
- Perform other related work as necessary to ensure smooth and efficient patient flow and patient satisfaction.
Physical Demands
- Requires sitting for extended periods of time.
- Some bending stretching, lifting and stooping may be required.
- Requires manual dexterity sufficient enough to operate office equipment including but not limited to telephone, keyboard, copier and fax machine.
- Requires normal range of hearing and vision.
- Requires the ability to communicate with patients, office personnel and the community.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $21