What are the responsibilities and job description for the Wellness Case Manager position at Western Carolina University?
The primary location of this position is on-site in Cullowhee, NC. This position is designated as being subject to the State of North Carolina Human Resources Act (SHRA).
The Wellness Case Manager is charged with supporting students to connect to available resources and services that enhance student well-being. This position collaborates with various student affairs departments as well as other campus partners, as appropriate, to ensure campus-wide engagement in prevention and intervention efforts. By promoting all aspects of wellness, the Wellness Case Manager will develop, coordinate, and deliver wellness programming/campaigns in the campus community.
The duties of the position include: outreaching students who have been referred to the Wellness Case Manager for case management including those referred by the Student Concern Response Team (SCRT); meeting with students to help them connect with various campus services and resources; developing and delivering wellness programs, alcohol and drug awareness education, events and/or workshops to promote holistic well-being and the academic growth of students; assisting with the Catamount Wellness Ambassadors who also deliver wellness programs; providing consultation and training for campus stakeholders to advance wellness across campus; developing communications and marketing for Wellness Promotion initiatives; and promoting and participating in university-wide events and programs.
Must be eligible to work in the United States without sponsorship.
The Wellness Case Manager is charged with supporting students to connect to available resources and services that enhance student well-being. This position collaborates with various student affairs departments as well as other campus partners, as appropriate, to ensure campus-wide engagement in prevention and intervention efforts. By promoting all aspects of wellness, the Wellness Case Manager will develop, coordinate, and deliver wellness programming/campaigns in the campus community.
The duties of the position include: outreaching students who have been referred to the Wellness Case Manager for case management including those referred by the Student Concern Response Team (SCRT); meeting with students to help them connect with various campus services and resources; developing and delivering wellness programs, alcohol and drug awareness education, events and/or workshops to promote holistic well-being and the academic growth of students; assisting with the Catamount Wellness Ambassadors who also deliver wellness programs; providing consultation and training for campus stakeholders to advance wellness across campus; developing communications and marketing for Wellness Promotion initiatives; and promoting and participating in university-wide events and programs.
Must be eligible to work in the United States without sponsorship.
Knowledge, Skills, & Abilities Required for this Position
- Knowledge of wellness frameworks: Understanding of holistic wellness (physical, mental, social, spiritual, intellectual, emotional, financial, and environmental dimensions) and ability to apply evidence-based approaches to student support and program design.
- Case management and student services delivery: Ability to assess student needs, connect students to resources, and document interactions.
- Program development and coordination: Skill in designing, implementing, and evaluating wellness programs; managing logistics and timelines; and collaborating with campus partners to support student engagement.
- Communication and interpersonal effectiveness: Ability to communicate clearly with diverse student populations and campus colleagues; active listening skills; and proficiency in written communication for documentation, marketing, and outreach.
Minimum Qualifications
Some state job postings say you can qualify by an ‘equivalent combination of education and experience.’ If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Anticipated Hiring Range
$53,000
Position Type
Permanent Full-Time
Number of Hours per Week
40
Number of Months per Year
12
Salary Band Range
$28,713 - $77,112
Salary Grade
67
Posting Text
Open Date
07/02/2026
Close Date
07/16/2026
Open Until Filled
No
Special Instructions to Applicants
Applicants must apply online in order to be considered.
Please include a cover letter, current resume, and a list of three professional references (with complete contact information).
Applicants must upload a DD-214 if claiming Veteran’s Preference.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Please include a cover letter, current resume, and a list of three professional references (with complete contact information).
Applicants must upload a DD-214 if claiming Veteran’s Preference.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Background/E-Verify
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
EOE
Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
Benefits:
Retirement Plan, Vacation & Paid Time Off, Dental InsuranceSalary : $28,713 - $77,112