What are the responsibilities and job description for the Learning Technologist position at Western Carolina University?
The primary location of this position is in Cullowhee, NC. This position is designated as being exempt from the State of North Carolina Human Resources Act (EHRA).
The Learning Technologist serves as a key resource supporting teaching and learning through the effective use of instructional technologies. This position consults with faculty and staff to design engaging, accessible courses and integrate learning technologies within and beyond the learning management system (LMS).
The Learning Technologist serves as a key resource supporting teaching and learning through the effective use of instructional technologies. This position consults with faculty and staff to design engaging, accessible courses and integrate learning technologies within and beyond the learning management system (LMS).
The role provides advanced support, training, and troubleshooting for the LMS and related technologies; partners with the IT Help Desk to manage escalated issues; and supports core LMS administration. In addition, the Learning Technologist promotes digital accessibility by evaluating course materials against established standards (e.g., WCAG), advising on improvements, and delivering training on remediation strategies.
Operating with a strong customer-service focus and independent judgment, the position collaborates with faculty and technical partners to develop effective, discipline-appropriate solutions that enhance instruction in an evolving technology environment.
Required Knowledge, Skills, and Abilities:
Required Knowledge, Skills, and Abilities:
- Ability to design or support technology-enhanced courses
- Strong analytical and problem-solving skills, including identifying root causes and implementing effective solutions
- Ability to communicate technical information clearly and effectively to audiences with varying levels of technical expertise
- Ability to manage multiple priorities, establish deadlines, and work independently with minimal supervision
- Ability to work collaboratively in a fast-paced, team-based environment with changing priorities
- Strong customer service orientation
- Attention to detail in documentation, configuration, testing, and review of instructional technology solutions
- Demonstrated initiative and commitment to continuous learning, including evaluation and application of emerging technologies in teaching and learning
Minimum Qualifications
Interested candidates must already be legally authorized to work in the United States and will not require any immigration sponsorship or support.
- Bachelor’s degree
- Three (3) years of progressively responsible experience supporting the use of instructional technologies in higher education or a comparable environment
- Demonstrated experience supporting learning management systems (LMS) and related instructional technologies
- Demonstrated ability to support technology use in blended and/or online learning environments Demonstrated experience supporting digital accessibility
All degrees must be received from appropriately accredited institutions.
Preferred Qualifications
- Master’s or advanced degree
- Experience with Canvas LMS
- Experience creating digital learning tools
- Experience developing web-based learning materials
- Experience with project planning, management, and reporting
- Experience supporting a variety of instructional technologies across multiple platforms and devices
- Excellent verbal, written and presentation skills
Position Type
Permanent Full-Time
Number of Hours Per Week
40
Number of Months Per Year
12
Posting Text
Open Date
07/01/2026
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
Application materials must be submitted online. Review of applications will begin immediately and will continue until a candidate has been selected for hire.
Please include a cover letter, current resume and a list of three professional references with complete contact information.
For questions or additional information please contact Jonathan Wade via email at jdwade@wcu.edu
Background/E-Verify
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
EOE
Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
Benefits:
Retirement Plan, Vacation & Paid Time Off, Dental Insurance