What are the responsibilities and job description for the Director of Parking and Transportation position at Western Carolina University?
The primary location of this position is on-site in Cullowhee, NC. This position is designated as being exempt from the State of North Carolina Human Resources Act (EHRA).
Under the direction of the Associate Vice Chancellor for Auxiliary Enterprises, the Director of Parking and Transportation Services provides strategic leadership, administrative oversight, and operational direction for the university’s comprehensive parking and transportation programs. The position is responsible for planning, developing, and managing parking operations, enforcement services, and campus transit to ensure safe, accessible, and efficient movement throughout the campus environment.
The Director serves as the university’s subject matter expert on campus mobility, parking management, and transportation systems, leveraging data analytics, technology solutions, and industry best practices to improve operational effectiveness, customer experience, sustainability efforts, and campus accessibility. The position plays a key role in emergency planning, special event management, and long-range infrastructure development related to transportation and parking assets.
The Director establishes and implements policies, financial strategies, and service delivery models that support institutional priorities, regulatory compliance, and long-term sustainability. This role collaborates across campus and with external partners to align transportation initiatives with the university’s master planning efforts, enhance the campus experience, and support the evolving needs of students, faculty, staff, and visitors.
Under the direction of the Associate Vice Chancellor for Auxiliary Enterprises, the Director of Parking and Transportation Services provides strategic leadership, administrative oversight, and operational direction for the university’s comprehensive parking and transportation programs. The position is responsible for planning, developing, and managing parking operations, enforcement services, and campus transit to ensure safe, accessible, and efficient movement throughout the campus environment.
The Director serves as the university’s subject matter expert on campus mobility, parking management, and transportation systems, leveraging data analytics, technology solutions, and industry best practices to improve operational effectiveness, customer experience, sustainability efforts, and campus accessibility. The position plays a key role in emergency planning, special event management, and long-range infrastructure development related to transportation and parking assets.
The Director establishes and implements policies, financial strategies, and service delivery models that support institutional priorities, regulatory compliance, and long-term sustainability. This role collaborates across campus and with external partners to align transportation initiatives with the university’s master planning efforts, enhance the campus experience, and support the evolving needs of students, faculty, staff, and visitors.
Minimum Qualifications
- Must be legally eligible to work in the United States of America without the need for employer sponsorship or any other immigration-related assistance
- Masters’s degree and five years of experience working in Higher Education, of which at least one year is supervisory capacity; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred Qualifications
- Master’s degree in business administration or a related field. Experience in a higher education setting with a focus on operations, including the management of large teams, budget management, long-term capital planning, construction and projects, and events.
Position Type
Permanent Full-Time
Number of Hours Per Week
40
Number of Months Per Year
12
Posting Text
Open Date
07/01/2026
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
To be considered, you must apply online.
Attach a cover letter, current resume, and a list of professional references (including complete contact information with name, title, address, email, and phone) to complete the application.
For questions and additional information, please contact Ami Stephenson at amistephenson@email.wcu.edu
Attach a cover letter, current resume, and a list of professional references (including complete contact information with name, title, address, email, and phone) to complete the application.
For questions and additional information, please contact Ami Stephenson at amistephenson@email.wcu.edu
Background/E-Verify
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
EOE
Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
Benefits:
Retirement Plan, Vacation & Paid Time Off, Dental Insurance