What are the responsibilities and job description for the Memorial Consultant position at West Union Monument Company?
Memorial Consultant
West Union Monument Company
Location: West Union, IA (with occasional travel to surrounding communities)
About Us
West Union Monument Company is a family-owned memorial company serving Northeast Iowa, including Cedar Falls, Nashua, West Union, and Decorah. We specialize in designing, producing, and installing high-quality memorials that honor lives and preserve legacies.
As we continue to grow, we are looking for a compassionate and motivated individual to join our team.
Position Overview
As a Memorial Consultant, you will work directly with families to create meaningful, personalized memorials for their loved ones. This is a relationship-focused role that blends customer service, design consultation, and sales.
This position is ideal for someone who is empathetic, detail-oriented, and comfortable guiding families through important decisions during difficult times.
Key Responsibilities
- Meet with families to guide them through the memorial selection and design process
- Create customized memorial designs based on family preferences and cemetery requirements
- Build and maintain relationships with local funeral homes and cemeteries
- Manage projects from initial consultation through installation
- Follow up with families to ensure a high level of satisfaction
- Maintain accurate and organized client records
- Manage and oversee daily operations of the office, including organization and maintaining a professional environment
Qualifications
- Strong interpersonal and communication skills
- High level of empathy and professionalism
- Self-motivated with the ability to work independently
- Detail-oriented and organized
- Sales or customer service experience preferred, but not required
- Valid driver’s license and reliable transportation
Compensation & Benefits
- Hourly pay: $16.41 – $22.15, based on experience
- Additional commission opportunities based on sales performance
- Paid time off and holidays
- Health insurance options
- SIMPLE IRA with employer match
- Flexible scheduling
- Opportunity for advancement within a growing, multi-location company
Why Join Us
- Meaningful work that directly supports families in your community
- Supportive, team-oriented environment
- Opportunity to grow with a company expanding across multiple locations
- Hands-on training and ongoing support
How to Apply
Please submit your resume along with a brief note about your interest in the role.
West Union Monument Company is an equal opportunity employer.
Pay: $16.41 - $22.15 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $16 - $22