What are the responsibilities and job description for the Residential Coordinator (IDD Services | Human Services Leadership Role) position at West Bay RI?
Residential Coordinator (IDD Services | Human Services Leadership Role)
Lead with purpose. Make a meaningful impact.
We're seeking a compassionate and organized Residential Coordinator to provide leadership and oversight for residential homes supporting people with intellectual and developmental disabilities. In this hands-on leadership role, you'll focus on empowering people to live meaningful, independent lives while ensuring high-quality, person-centered support, while coaching and developing teams, and help individuals thrive in their homes and communities.
Are you an experienced supervisor in human services or the IDD field looking for more than just a job? Join a mission-driven team where your leadership empowers people, strengthens communities, and helps individuals live meaningful, self-directed lives. Be the leader who helps others thrive.
Join Our Team & Make a Difference
We are hiring a Residential Coordinator to lead and support residential teams serving individuals with intellectual and developmental disabilities (IDD).
Pay & Schedule
- Full-Time (40 hours/week)
- Flexibility required, including on-call responsibilities
- Salary: $64,480 – $68,640 per year
Key Responsibilities
Leadership & Staff Development
Supervise, coach, and support residential staff
Create a positive, team-oriented work environment
Train and mentor new employees
Contribute to performance evaluations and staff development
Program & Team Oversight
Manage day-to-day operations of the residential program
Coordinate hiring, onboarding, and staff training
Lead team meetings and ensure clear communication across staff
Ensure staff understand and meet the needs of individuals served
Operations & Compliance
Monitor documentation (incident reports, care plans, timesheets)
Ensure compliance with agency policies and RI state regulations
Support household budgeting and maintain quality standards
Build strong relationships with individuals, families, and team members
Qualifications
- Bachelor's degree in Human Services or related field (preferred)
- 3–5 years of supervisory experience in healthcare or human services
- 3 years of experience working as a Direct Support Professional
- Knowledge of IDD services and Rhode Island regulatory requirements
- Strong leadership, communication, and organizational skills
- Proficiency in Microsoft Office and Google Drive (experience with EMAR, Sandata, or similar systems is a plus)
Benefits
Comprehensive Benefits Package (valued at $20K )
Medical Insurance (BCBS HMO & PPO plans)
Health Reimbursement Account (HRA)
Delta Dental
Vision
Employer-paid Life Insurance
401(k) with company participation
Paid Time Off (Vacation & Sick Time)
Employee Assistance Program (EAP)
Tuition Reimbursement (up to $2,400/year)
Optional benefits: Aflac, Pet Insurance, Identity Theft Protection
Employee wellness programs, career development, and discounts
Why Work With Us?
Mission-driven organization focused on empowering individuals with IDD
Supportive leadership and collaborative team environment
Opportunities for professional growth and advancement
Make a meaningful impact in your community every day
EEO
Salary : $64,480 - $68,640