What are the responsibilities and job description for the Enterprise Account Manager position at Wesco?
As the Enterprise Account Manager, you will manage and expand large, complex enterprise accounts that generate significant revenue for the organization, driving new business growth across global organizations. You will build trusted relationships with senior stakeholders while delivering strategic, high‑touch support to ensure long‑term customer satisfaction and retention. Acting as the central liaison, you will coordinate cross‑functional teams to align resources, resolve issues, and ensure consistent execution for mission‑critical accounts.
Responsibilities:
- Implements and develops strategic plans to drive profitability and achieve company objectives.
- Engages with internal and external stakeholders at all levels to effectively to implement and develop customer account plans.
- Drives new business development within named accounts. Will research, qualify, contact, present and close new clients based on an assigned territory or market segment.
- Manages, develops, and identifies sales strategies to improve sales productivity.
- Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
- Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments, and increasing customer wallet-share.
- Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
- Leads solution development efforts that best address customer needs.
- Engages supplier sales resources to enlist their support and create solutions.
- Expert in strategic selling and takes the lead in high level sales engagements. Provides pre/post-call coaching to branch sales team.
Qualifications:
- High School Degree or Equivalent required; Bachelor’s Degree preferred
- 5 years proven sales experience as an Account Manager of large account portfolios.
- Experience managing multiple stakeholders and projects.
- History of success maintaining and developing key relationships.
- Success in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.
- Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
- Strong negotiation and problem-solving skills.
- Proficiency with CRM software and Microsoft Office.
- Self-starter and able to work efficiently under pressure.
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