What are the responsibilities and job description for the Jira Support Specialist position at wellsfargo?
Title: Jira Support Specialist
Location:
Charlotte, NC
Duration: 9 months
Work Engagement: W2
Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
In this contingent resource assignment, you may: Participate in low to moderately complex initiatives and identify opportunity for process improvements within Business Execution. Review and analyze basic or tactical Business Execution assignments or challenges that require research, evaluation, and selection of alternatives, related to low-to-medium risk deliverables. Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function, policies, procedures, and compliance requirements. Provide information to client personnel in Business Execution.
Responsibilities:
- Create and maintain projects, boards, filters, and custom dashboards.
- Manage data quality across issues including defining standards for and monitoring of free form label and text usage.
- Manage integrated Feature/Story/Task roadmap views.
- Document desktop procedures for cross-project issue/ticket management.
- Create slides for leadership on how the Jira boards will operate.
Qualifications:
- Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
- Advanced proficiency with Jira administration and Jira reporting.
- Experience extracting data from Jira into other API's.
- Jira expert in building out Jira solutions.
- Experience with Jira Query Language (JQL).
- Self-starter and willing
- Strong verbal, written, and interpersonal communication skills.