Medical Receptionist

Wellness Grove is a mental health and wellness organization that’s here to make a difference and transform lives. We’re looking for talented and career-driven individuals to join our team. Our work environment is diverse, family and wellness oriented, fast-paced, challenging, and rewarding. If you’re looking for an opportunity for growth and development in your career, please send us your resume for consideration and review.

Reports To:
Operations Manager

Work Schedule:
(35 hours/week)(5-day work week)
Monday (2:00pm to 9:30pm)
Tuesday (2:00pm to 9:30pm)
Wednesday (2:00pm to 9:30pm)
Thursday (2:00pm to 9:30pm)
Friday (2:00pm to 9:30pm)
Saturday (OFF)
Sunday (OFF)

Starting Salary:
$45,760/year

Benefits of Working at Wellness Grove:

• Opportunities to Increase Compensation: We offer various incentive programs that allow you to increase your base pay.
• Advancement Opportunities: Grow within the company by taking advantage of leadership roles.
• Learning & Development: Receive support in developing your areas of expertise and/or creating new ones!
• Bonuses & Recognition: Feel appreciated and celebrated for the work that you do.
• Starting Vacation/PTO: Receive 2 weeks paid vacation or paid time off, with increases over time.

A Note on Healthcare Coverage: While we do not currently offer traditional healthcare benefits, we are deeply committed to your overall well-being. Through meaningful compensation, opportunities for growth, work-life balance, and a culture of recognition, Wellness Grove empowers you to invest in your health and life in ways that best support your individual needs. As we continue to grow, we remain dedicated to exploring ways to expand our benefits offerings in the future.

Location:
Canton, OH

Work Remotely:
No

REQUIRED EXPERIENCE & EXPECTATIONS:

• Highly motivated and driven for success
• Ability to handle tremendously fast-paced environments and multi-task (including ability to prioritize work)
• Acute attention to detail
• At least 5 years proven recent experience as a medical receptionist
• Solid experience in information technology (e.g.: computers, software, and other technology related areas)
• At least 3 years recent experience in either an EMR or EHR system
• Intermediate to advanced in Microsoft Office 365 (Word, Excel, PowerPoint, etc.)
• Moderate to fast typing skills (40-80 wpm or more)
• Able to be proactive
• Able to keep cool under pressure and always maintain a positive and motivated attitude
• Ability to pass a typing test and potentially other tests during the interview process (e.g.: MS Office, etc.)

Preferred Experience & Expectations: (not required)

• Experience in the mental health industry
• Experience with an electronic health records (EHR) platform
• Bachelors degree or higher

Roles & Responsibilities:

• Greets clients and ascertains name and other pertinent information (e.g.: insurance card processing/verification) while also notifying appropriate clinician of client’s arrival
• Answers main telephone line, determining if caller can be helped based on need or whether they need to be routed to another staff member, as appropriate
• Accurately takes and delivers messages, while maintaining logs of all calls requiring further action
• Responsible for inventory tracking and re-ordering of office supplies
• Assists Vice President & CIO with research duties and responsibilities
• Maintains and manages new and existing client data not limited to electronic records/files and digital paperwork (some physical paperwork)
• Handles the conversion of physical paperwork into a digital format, attaching to the appropriate network folder, client file, or other
• Handles onsite and over the phone payment processing
• Performs a variety of routine clerical tasks (may include processing of incoming and outgoing mail, sending and delivering FAX messages, arranging for and maintaining logs for package pickup and delivery, photocopying and collating, etc.), as time permits
• Assures that reception area is clean and orderly
• Responsible for opening or closing the office location (if not already done)

Wellness Grove, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Applicants have rights under Federal Employment Laws.

Wellness Grove does not employ anyone, whether as a W2 or 1099, that is under the age of eighteen.

Job Type: Full-time

Pay: $45,760.00 per year

Benefits:

• Paid time off
• Professional development assistance

Application Question(s):

• The required work schedule/shift for this position is Monday through Friday 2:00pm to 9:30pm. Are you able to work this shift?

Ability to Commute:

• Canton, OH 44718 (Required)

Work Location: In person