What are the responsibilities and job description for the IT Technician position at Weigel's Stores, Inc.?
This position is held accountable for Wowing our guests with a positive experience by installing and maintaining computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.
Essential Duties / Job Responsibilities:1. Uphold Weigel’s Core Values Including:
3. Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
4. Install and configure appropriate software and functions according to specifications
5. Develop and maintain local networks in ways that optimize performance
6. Ensure security and privacy of networks and computer systems
7. Provide orientation and guidance to users on how to operate new software and computer equipment
8. Organize and schedule upgrades and maintenance without deterring others from completing their work
9. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
10. Maintain records/logs of repairs and fixes and maintenance schedule
11. Identify computer or network equipment shortages and place orders
Essential Duties / Job Responsibilities:1. Uphold Weigel’s Core Values Including:
- Heroic Customer Service
- Passionately Seek Solutions
- Create Positivity with Others
- Do the right thing, even when its hard
- Respect and appreciate
- Honesty and integrity
3. Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
4. Install and configure appropriate software and functions according to specifications
5. Develop and maintain local networks in ways that optimize performance
6. Ensure security and privacy of networks and computer systems
7. Provide orientation and guidance to users on how to operate new software and computer equipment
8. Organize and schedule upgrades and maintenance without deterring others from completing their work
9. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
10. Maintain records/logs of repairs and fixes and maintenance schedule
11. Identify computer or network equipment shortages and place orders
- Perform related duties as assigned by supervisor
- Maintain compliance with all company policies and procedures
- High School Diploma, Experience in related field
- Proven experience as IT Technician or relevant position
- Excellent diagnostic and problem solving skills
- Excellent communication ability
- Outstanding organizational and time-management skills
- In depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Strong organizational and time management skills; ability to stay focused; professional phone etiquette.
- This is a full-time position Monday-Friday 8am-5pm with an occasional Saturday.
Salary : $37,800 - $47,900