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Quality Assurance (QA) Technician

Rockline Industries, people who make it right
Morristown, TN Full Time
POSTED ON 5/11/2026
AVAILABLE BEFORE 6/7/2026
Position: QA Technician (Nights)

Work Schedule: 7:00pm - 7:00am on a 2-2-3 rotation. This position will work on day shift for approximately 3 - 6 months before transferring to night shift schedule (7:00pm - 7:00am on a 2-2-3 rotation).

Benefits

Medical, Dental, Vision, Life, Short-Term/Long-Term Disability Insurance effective 30 days after first full month

401(k) Match

7 Paid Holidays, 3 Floating Holidays for use at employee’s discretion

Immediate eligibility for holiday and vacation pay

Work-Life Balance

Climate-Controlled and cleanest work environment in Morristown

Education Reimbursement

Fitness Reimbursement

Employee Product Giveaways

Referral Program

Associate discount programs

Overtime available

Position Summary

The Quality Assurance Technician provides support for production, purchasing, product development, project managers, and customer to ensure that all applicable regulations and customer expectations are met in the production process.

Essential Accountabilities

  • Provide daily support to all manufacturing cells and other internal customers for Quality related issues and concerns.
  • Performing the first piece inspection process for all finished goods.
  • Investigate non-conforming material; write investigation reports. Update NCM raw materials and finished product disposition.
  • Work on special projects as assigned by the QA Manager or QA Supervisor.
  • Train and develop future QA technicians.
  • Maintain the training and ability to review each document within the DHR.
  • Train and develop production floor associates in quality, procedures, and production records.
  • Sample/Inspect all applicable incoming raw materials. Perform testing as needed.
  • Monitor and maintain solution and finished product retain samples. Perform annual inspection of drug product retains.
  • Manage QA Hold/Quarantine area.
  • Obtain environmental samples per schedule.
  • Demonstrate commitment to Rockline/Iatric’s RRITE Values of Renew, Respect, Integrity, Teamwork, and Excellence.
  • Associates have a direct and important role in ensuring that all work is performed in a safe manner. Effectiveness in carrying out this responsibility is part of each associate’s essential accountabilities.
  • Contribute to a cooperative working effort by demonstrating a willingness to perform other job-related work, as needed or requested

This position is designated as Safety-Sensitive (A safety-sensitive position is one in which the associate’s inability or impaired ability to perform their job-related tasks could result in a direct threat to the associate’s safety or the safety of others).

QUALIFICATION REQUIREMENTS: (To perform this job successfully, an individual must be able to perform each of the essential accountabilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.)

  • High School Diploma/GED, required plus a minimum of 3 years’ experience in Quality, a Laboratory setting or Wet Wipes manufacturing; Associate’s or Bachelor’s degree in technical, quality or life science preferred, or any combination of equivalent education and experience.
  • Working knowledge of Microsoft tools (Word, Excel, PowerPoint) required.
  • Strong problem-solving skills.
  • Ability to communicate across all levels of the organization.
  • Working knowledge of the FDA’s regulations (21 CFR) is highly recommended.
  • Ability to work in a fast-paced, high-pressure environment with limited supervision is a plus.
  • Work prioritizing is essential for success.
  • Ability to make sound decisions and influence others.

PHYSICAL AND MENTAL REQUIREMENTS: (The physical demands described here are representatives of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

  • Must be able to communicate face-to-face and over the phone
  • Occasional lifting up to 50 lbs.
  • Frequent standing/walking. Occasional sitting, bending, twisting, kneeling, climbing, pushing/pulling, and reaching.
  • Repetitive hand and foot movement.
  • Work environment includes occasional noise >85db, hot and cold temperatures.
  • Requires ability to read, write, calculate, and analyze.
  • Requires good visual acuity with depth perception and color vision.

WORK ENVIRONMENT: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Production and office environment

FLSA Status: Non-Exempt

Grade: 06

Salary.com Estimation for Quality Assurance (QA) Technician in Morristown, TN
$42,624 to $53,798
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