What are the responsibilities and job description for the Assistant Community Manager position at Waypoint Management Services?
Waypoint Management is growing! We are looking exclusively for top talent who can orchestrate legendary service stories for our residents. We have a terrific career opportunity for an Assistant Community Manager to join our team of talented property professionals.
As the Assistant Community Manager, you epitomize our mission to provide referral-worthy living experiences for the communities we serve. You're a consummate professional, able to relate to anyone from anywhere. You know how to build meaningful relationships through effective communication and exceptional customer service. You have a passion for people and will model our standard of being the best in our industry.
What you can expect to do in this role:
Waypoint Residential LLC is a vertically integrated real estate investment firm focused on the U.S. residential sector. Since 2011, Waypoint has invested over $4 billion across more than 28,000 multifamily housing units located nationwide.
What we offer:
As the Assistant Community Manager, you epitomize our mission to provide referral-worthy living experiences for the communities we serve. You're a consummate professional, able to relate to anyone from anywhere. You know how to build meaningful relationships through effective communication and exceptional customer service. You have a passion for people and will model our standard of being the best in our industry.
What you can expect to do in this role:
- Operations Management – You will be a critical contributor to the successful operations of the community, working side by side with the Community Manager. You'll collaborate regularly with the Community Manager and Regional Manager on leasing and community performance improvement initiatives. You'll help oversee and support the leasing team and training and the seamless back and front of the house operations with a laser focus on excellence. You'll monitor and ensure full compliance with all applicable federal and state agency housing requirements and regulations.
- Sales and Marketing – You will work within your team to create, embrace and execute strategic sales and marketing plans to attract and retain residents. You'll continuously build and maintain strong interpersonal relationships to foster community connections and drive optimal property performance and growth. You'll maintain in depth knowledge of your local rental market through monthly market surveys. Your up-to-date knowledge and understanding of economic factors affecting occupancy and leasing will enable you to recommend impactful pricing adjustments.
- Finance – You will maximize your property's financial performance through effective financial administration, including: collections, dispositions/accounting and occupancy month end, delinquencies/evictions, and monthly utility expense monitoring. You'll ensure all performance and financial reporting is delivered timely and accurately and will be a vibrant communicator of solutions that help drive better property performance.
- Administration – You will be an asset to the property with your eye for detail and ability to analyze data. You'll ensure rent roll data integrity and maintain lease and community digital records and files. You'll update renewal lease information and workbook, update make-ready status, and maintain status reports. You'll manage the community's lease expiration board, complete lease expirations and renewal data, and review and submit delinquency reports to the Community Manager.
- At least one to two years of related experience or training and a high school diploma or GED
- Ability to work weekend shifts (every other week)
- Strong computer skills including Internet, email, and Microsoft Word proficiency and knowledge of social media
- Keen ability to prioritize and plan work activities
- Adept problem solver, skilled at conflict resolution
- Strong financial acumen
- Team Player
- Knowledge of multifamily property management practices and processes: Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collection, eviction procedures, accounting principles, property safety, and use of property management and accounting software.
- Strong proficiency in Yardi
Waypoint Residential LLC is a vertically integrated real estate investment firm focused on the U.S. residential sector. Since 2011, Waypoint has invested over $4 billion across more than 28,000 multifamily housing units located nationwide.
What we offer:
- Competitive salary
- Medical/Dental/Vision benefits on day one
- 401k (matching)
- Employee Referral Program
- Employee Recognition Program
- Incentive/bonus opportunities
- Apartment housing discount available
- High end luxury community
Nanny / Personal Assistant / Household Manager
The Assistant Company -
Austin, TX
Community Manager
Hamilton Point Property Manager -
Laredo, TX
Butler / Estate Manager for Greenwich Property
The Assistant Company -
Greenwich, CT
