What are the responsibilities and job description for the Clinical Registration Clerk position at Wayne General Hospital?
Benefits:
As a Registration Clerk, youll play a key part in creating a welcoming and efficient experience for every patient who walks through our doors. Youll work closely with nurses, providers, and other staff to ensure accurate registration, smooth scheduling, and exceptional customer service.
What Youll Do
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
As a Registration Clerk, youll play a key part in creating a welcoming and efficient experience for every patient who walks through our doors. Youll work closely with nurses, providers, and other staff to ensure accurate registration, smooth scheduling, and exceptional customer service.
What Youll Do
- Greet patients and visitors with a positive, professional attitude.
- Register patients accurately in our Electronic Health Record (EHR) system.
- Verify insurance coverage and collect co-pays or balances.
- Schedule, reschedule, and confirm appointments.
- Answer phones and route calls or messages to the right department.
- Assist patients with forms or updating personal/insurance information.
- Keep the front desk clean, organized, and stocked with supplies.
- Work as part of a team to support smooth daily clinic operations.
- Friendly, customer-focused attitude and willingness to learn.
- Strong attention to detail and good communication skills.
- Basic computer knowledge; well train you on our systems.
- Ability to multitask and stay organized in a busy environment.
- Team player with a positive attitude.
- High school diploma or equivalent required.
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