Senior Social Welfare Examiner

Description

THIS POSITION IS PART OF THE CIVIL SERVICE HELP PROGRAM. AT THIS TIME IT DOES NOT REQUIRE A CIVIL SERVICE EXAMINATION.

GENERAL STATEMENT OF DUTIES: Depending on the examining workload and the organizational structure of the agency, supervises a group of examiners, or a unit, or the eligibility section; or validates a sample of the determinations for assistance under programs administered by a local social services district. Does related work as required.

DISTINGUISHING FEATURES OF THE CLASS: This is an experienced worker who can assume responsibility for (1)supervision of a group of workers establishing financial and other eligibility for the various programs administered by the local social services district, (2)supervision of a unit within the eligibility section, (3)supervision of an entire section responsible for establishing financial eligibility or (4)verification including field review of a sample of the initial financial eligibility determination in the validation section. The role that this individual assumes depends upon the workload and organizational structure of the agency. Work is performed under supervision of a higher level Social Welfare Examiner or of the Director of Administrative Services if assigned to Validation Section.

Examples of Typical Duties

In the Validation Section:

• Reviews documents available in the agency’s files to verify eligibility and/or to determine the additional action necessary to verify eligibility;
• Contacts cooperating agencies to verify client’s eligibility;
• Makes field visits, when necessary, to verify information relevant to the validation process;
• Obtains corroborative written or recorded documentation in cases of possible ineligibility;
• Appears at Administrative or Judicial proceedings when required to interpret decisions on applications;
• Interviews applicants and recipients and as needed, collateral contacts redocumentation of eligibility for public assistance;
• Reports findings of investigations; i.e., reduce grants, close case, release grant, refer to law enforcement;
• Prepares required statistical reporting appropriate to action;
• Provides feedback on validity of decisions to the agency to pin-point causes of error.

• Serves as a working supervisor over a group of Social Welfare Examiners or supervises a unit or section;
• Reviews Social Welfare Examiner’s recommendations and approves or disapproves it;
• Approves referral of clients to social services section for services;
• Assists in the formulation of policies and procedures and interprets Federal, State and Local Policies and programs;
• Establishes necessary controls for determining staff performance and makes necessary performance evaluations.

Full Performance Knowledge, Skills, Abilities and Personal Characteristics

Good knowledge of Federal, State and Local Social Services Laws and Programs as they affect eligibility for financial assistance and money payments; familiarity with other laws as they affect eligibility, such as Workmen’s Compensation, Social Security and Unemployment Insurance; ability to deal effectively with others; ability to analyze facts obtained and use facts in making judgments regarding eligibility; ability to understand and follow directions; good powers of observation and perception; initiative; tact; judgment, emotional maturity and good health.

Minimum Qualifications

PROMOTIONAL: Current employment within Wayne County DSS/WFD

• Two years of permanent competitive class services as a Social Welfare Examiner; or
• Two years of permanent competitive class service as an Employment and Training Counselor

When giving a job description include: Name of employer, Job Title, Duties performed by you, Start and End Date (Month/Year), Hours worked per week. *Include all relevant experience. Additional experience may not be accepted after the application is reviewed. *Give the average hours worked per week. Example 40 hours worked per week. Do not give a range of hours worked per week. Example 20-30 hours worked per week. You will only receive credit for the lowest amount given. *Part-time experience is prorated *Give the month and year of your start and end dates worked. If partial dates are submitted, you will receive credit for the least amount of time. *If you had more than one title at same employer, list as separate employment.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, short-term disability, holidays, vacation, and sick leave. Part-time employees may be eligible for some benefits depending on their particular Bargaining Unit Agreement. To learn more details, visit our benefits page.