Services Worker

Description

Examples of Typical Duties

• Receives and organizes work to be processed and recorded;
• Contacts clients, vendors, and/or insurance carriers to obtain additional information or to update information;
• Answer telephone and take messages or provides callers with general information;
• Prepares, stores and retrieves lists and documents;
• Updates and stores department forms on a computer using word processing software;
• Orders office supplies and maintains inventory of supplies and equipment;
• Sorts, date stamps and distributes mail and packages;
• Maintains alphabetic, numeric and/or chronological files of correspondence, documents and materials by coding and filing new material, searching for requested material and periodically purging obsolete material;
• Makes copies of letters, files and reports;
• Schedules meetings and appointments;
• May serve as a receptionist and greet clients and/or visitors;
• Provides information to individuals or groups concerning services offered by public and private agencies.
• Assists clients in completing necessary forms required by the various programs.
• Assists Department of Aging and Youth staff in developing and supervising program activities at various congregate food sites.
• Assists in maintaining communications between the Department of Aging and Youth, clients and other community organizations by clarifying Office programs to individuals and conveying the needs and attitudes of clients to the professional staff.
• Acts as an outreach worker for the Department of Aging and Youth.

Full Performance Knowledge, Skills, Abilities and Personal Characteristics

Minimum Qualifications

When giving a job description include: Name of employer, Job Title, Duties performed by you, Start and End Date (Month/Year), Hours worked per week. *Include all relevant experience. Additional experience may not be accepted after the application is reviewed. *Give the average hours worked per week. Example 40 hours worked per week. Do not give a range of hours worked per week. Example 20-30 hours worked per week. You will only receive credit for the lowest amount given. *Part-time experience is prorated *Give the month and year of your start and end dates worked. If partial dates are submitted, you will receive credit for the least amount of time. *If you had more than one title at same employer, list as separate employment.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, short-term disability, holidays, vacation, and sick leave. Part-time employees may be eligible for some benefits depending on their particular Bargaining Unit Agreement. To learn more details, visit our benefits page.