What are the responsibilities and job description for the Services Assistant-Children with Special Health Care Needs Program position at Wayne County NY?
$27.08 Hourly
Lyons - Public Health
Full-Time
202600116
Public Health
10/16/2026
10/26/2026 5:00 PM Eastern
Description
THIS POSITION IS PART OF THE NEW YORK STATE CIVIL SERVICE HELP PROGRAM, WHICH AT THIS TIME DOES NOT REQUIRE A CIVIL SERVICE EXAMINATION.
Performs a variety of duties to support the efficient operation of the Children with Special Health Care Needs program within the Public Health Department. This position exists primarily to provide moderately complex information to the Supervisor of Children with Special Needs, assisting with work plans, policies, and contracts, maintaining relationships with providers and public stakeholders, overseeing certain aspects of the program, and providing other client assistance as needed. Specific tasks will vary according to the department need and designated services program area, though most will include significant contact with the public and other human service agencies. Work is carried out under the general supervision of a higher-level position, including but not limited to the Supervisor of Children with Special Needs. The incumbent does related work as required.
Examples of Typical Duties
- Create and implement the work plan for Children and Youth with Special Health Care Needs (CYSHCN);
- Update and review policies and procedures related to the CYSHCN program at least yearly and on an as needed basis;
- Attend in-person and virtual CYSHCN meetings, community events, join local work groups addressing children ages 0-21;
- Engage with community medical providers, school nurses, local daycares, after school programs and Head Start centers;
- Complete quarterly reports for the CYSHCN program;
- Update the PERDS NYS database as required with program information.
- Understand and promote current state level CYSHCN priorities;
- Create and develop innovative opportunities to foster inclusion within the community by utilizing additional grant funding;
- Assists families with finding additional financial assistance for medical bills of children with severe chronic illnesses or physical disabilities;
- Keep accurate, up-to-date records on each child’s background, health, and support requirements.
- Coordination of Community Resources and Referrals;
- Support the transition of youth and young adults with special health care needs ages 14 to 21 years from pediatric to adult health care, inlcuding understanding multiple systems of care.
Full Performance Knowledge, Skills, Abilities and Personal Characteristics
Good knowledge of Children and Youth with Special Health Care Needs and other community resources; working knowledge of Federal, State and local social service regulations; ability to establish and maintain effective working relationships with parents, providers, agencies and co-workers; ability to operate a personal computer and utilize common office software programs; ability to communicate effectively both orally and in writing; ability to interpret and follow written and oral instructions; ability to organize and maintain accurate records and files.
Minimum Qualifications
C: Graduation from high school and four years of full-time paid experience involving the administration, delivery and monitoring of adolescent services, working with diverse families, children with special needs and knowledge of community resources.
When giving a job description include: Name of employer, Job Title, Duties performed by you, Start and End Date (Month/Year), Hours worked per week. *Include all relevant experience. Additional experience may not be accepted after the application is reviewed. *Give the average hours worked per week. Example 40 hours worked per week. Do not give a range of hours worked per week. Example 20-30 hours worked per week. You will only receive credit for the lowest amount given. *Part-time experience is prorated *Give the month and year of your start and end dates worked. If partial dates are submitted, you will receive credit for the least amount of time. *If you had more than one title at same employer, list as separate employment.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, short-term disability, holidays, vacation, and sick leave. Part-time employees may be eligible for some benefits depending on their particular Bargaining Unit Agreement. To learn more details, visit our benefits page.
Salary : $27