Inside Sales Representative

Position Summary
We are seeking a motivated and personable Inside Sales Representative to support our growing sales team. This role will focus on inside sales activities including customer outreach, lead generation, account support, and relationship management. The ideal candidate is organized, eager to learn, technically inclined, and comfortable communicating with customers in a fast-paced environment.
This is a great opportunity for someone looking to start or grow their career in sales with long-term potential to transition into outside sales responsibilities.

Key Responsibilities
Sales Support & Business Development

• Support Account Managers with day-to-day sales activities
• Conduct outbound cold calls and follow-up communication with prospective customers
• Generate and qualify leads through phone and email outreach
• Build and maintain strong customer relationships
• Assist with quotes, proposals, and order coordination
• Maintain accurate customer and sales activity records

Customer Communication

• Serve as a point of contact for customer inquiries
• Coordinate with internal teams to ensure timely responses and service
• Follow up on customer requests and sales opportunities

Technical & Administrative Support

• Learn and understand company products, systems, and industry terminology
• Assist with product recommendations and customer needs
• Utilize company software platforms for tracking sales activities and operational support

Qualifications
Preferred Experience

• 1–3 years of inside sales, customer service, account support, or related experience preferred
• Experience in technical, electronics, communications, telecom, or related industries is a plus
• Exposure to 2-way radio systems, repeaters, or communications equipment is highly preferred

Technical Skills

• Experience with QuickBooks preferred
• Familiarity with Asana or similar project/task management platforms preferred
• Experience with ERP systems such as Business Central is a plus
• Proficiency with Microsoft Office Suite

Desired Skills & Attributes

• Strong communication and interpersonal skills
• Positive attitude and strong customer service mindset
• Comfortable making outbound calls
• Organized with strong attention to detail
• Ability to multitask and prioritize effectively
• Technical aptitude and willingness to learn
• Self-motivated and team-oriented