What are the responsibilities and job description for the Senior Enterprise Account Executive position at Wave Broadband?
Job Details
Description
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
In This Role, The Primary Position Responsibilities Will Include
Commissions at plan: Targeted commissions at full attainment are thirty-two thousand, four hundred dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Our Mission Statement
Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Description
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
In This Role, The Primary Position Responsibilities Will Include
- Works with the Sales Engineering department to determine the economic feasibility of individual projects and proposal generation.
- Visits existing customers to assess their needs and provides them with customized account management for telephone, cable, data and/or related network services ( VPN/private lines/DIA, etc.).
- Solicits prospective and existing commercial clients to promote increased or economical use of communication services.
- Contacts building owners and developers of new construction of commercial properties to propose exclusive contract with Grande to provide communications needs.
- Explains service usage, using brochures and demonstrating services with customer's CPE or features of IP Centrex, if applicable.
- Complaint resolution of service, bill, and implementation issues to the mutual benefit of the customer and company.
- Comprehensive understanding of voice and data services/products with the ability to recognize sales opportunities and explain applicable service offerings.
- Other duties as assigned.
- A self-starter who is willing to make as many calls per day as it takes to set over 10 Discovery Meetings per week.
- Mentally tough and willing to take regular rejection.
- Consistent in performing measurable and effective sales behaviors.
- Highly coachable and able to implement feedback from managers and team
- Detail oriented and organized with excellent follow-up skills.
- Education: High school diploma or equivalent required.
- Bachelor’s degree in Business Administration or Marketing preferred or equivalent relevant industry experience.
- Three (3) or more years of experience in a commercial telecommunications sales environment of PBX, large Key systems (12-lines or greater) and/or data services preferred.
- Excellent verbal and written communication skills.
- Computer literate in Word, Excel and PowerPoint.
- Must possess skills in budget management.
- Able to analyze a commercial customer's total communications requirements for voice and data from viewing customer's operations, equipment and records.
- Excellent interpersonal skills: reads the other person's reactions.
- Good listening and observation skills.
- Preferably minimum of a year of successful sales performance in Account Executive II role at full quota.
- Must possess a valid driver's license with a clean driving record
- 401k retirement plan, with employer match
- Insurance options including: medical, dental, vision, life and STD insurance
- Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
- Floating Holiday: 40 hours per year
- Paid Holidays: 7 days per year
- Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
- Tuition reimbursement program
- Employee discount program
- Benefits listed above are for regular full-time positions
Commissions at plan: Targeted commissions at full attainment are thirty-two thousand, four hundred dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Our Mission Statement
- Take care of our customers
- Take care of each other
- Do what we say we are going to do
- Have fun
Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf
Qualifications
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Skills
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Behaviors
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Motivations
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:
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Education
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Experience
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Licenses & Certifications
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $85,000 - $95,000
