Certified Medical Assistant

OVERVIEW:

The Certified Medical Assistant performs a combination of administrative and clinical tasks in a healthcare setting. These professionals commonly work alongside other medical staff under the supervision of physicians. Certified Medical Assistant can be an essential part of a healthcare team, as their responsibilities help keep the facilities the work in organized and operating manner.

ESSENTIAL JOB FUNCTIONS:

• Welcomes patients by greeting them, in person or on the phone, answering and referring inquiries
• Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vitals; confirming purpose of visit or treatment
• Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential
• Counsel patients by transmitting physician’s orders and questions the patient they may have
• Maintain safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations

RESPONSIBILITIES/KNOWLEDGE/SKILLS:

• Prepares patients for the health care visit by directing and/or accompanying them to the exam room; providing examination gowns and drapes; helping position themselves for the examination by the physician; arranging examining room instruments, supplies, and equipment
• Supports patient care delivery by helping health care provider during exam; preparing laboratory specimens; performing basic laboratory test; disposing of contaminated supplies; sterilizing medical instruments; administering medications; authorizing drug refills as directed; telephoning prescriptions to the pharmacies; preparing patients for x-rays; removing sutures; changing dressings
• Educates patients by providing medication and diet information and instruction, answering questions
• Completes records by recording patient examination, treatment, and test results in the EMR
• Generates revenues by recording billing information of services rendered
• Keeps equipment operating by following operating instructions; troubleshoot any breakdowns; maintaining supplies; performing preventive maintenance
• Maintain safe, secure, and healthy work environment by following, and enforcing standards and procedures, complying with state, federal and local regulations
• Maintains patient confidentiality
• Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, Joint Commission on Accreditation of Healthcare Organization (JCAHO) standards
• Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organization; and maintaining personal networks
• Enhances health care practice reputation by accepting ownership for accomplishing new and different requests
• Perform any other duties that may be necessary for the operation of the corporation and/or hospital

QUALIFICATIONS:

• High school diploma or GED Certificate
• Certified Medical Assistant (CMA) Credentials
• Clinical Training through vocational college or technical institute
• Required to renew their CMA license

PHYSICAL REQUIREMENTS:

• Frequent mobility and/or sitting required for extended periods of time
• Manual dexterity and use of a calculator or computer keyboard.
• Varied activities including standing, walking, reaching, bending, lifting
• Occasionally lifts to 50 pounds
• Requires corrected vision and hearing to normal ranges
• Requires working under stressful conditions or working irregular hours
• Exposure to communicable diseases, toxic substances, ionization radiation, medicinal preparations, and other conditions common to a hospital and/or clinic environment