What are the responsibilities and job description for the Sales Account Manager position at WASH?
WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team!
Join our growing sales team! Providing customer satisfaction is central to what you do. The Field Sales Representative is responsible for all sales activities from lead generation through closing and continues to serve as the primary point of contact for customers after the sale. This role combines new business development with ongoing account management, ensuring long‑term customer success and retention.
You will develop and implement agreed‑upon Go‑To‑Market plans which meet both personal and business goals within your assigned territory. In addition to closing new business, you will own the customer relationship post‑sale, working closely with internal teams to deliver exceptional service, address customer needs, and identify opportunities for account growth.
You will collaborate with the Sales department and support teams to maximize revenue generation, profitability, and world‑class customer satisfaction in line with the company vision and values. This individual will be focused on generating profitable new business while building long‑term, trusted partnerships with customers and will be a key component of our aggressive growth plan.
Estimated Salary: $66,300 to $75,000 per year based on qualifications and experience.
Actual compensation will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, and responsibilities.
What You’ll Do
Join our growing sales team! Providing customer satisfaction is central to what you do. The Field Sales Representative is responsible for all sales activities from lead generation through closing and continues to serve as the primary point of contact for customers after the sale. This role combines new business development with ongoing account management, ensuring long‑term customer success and retention.
You will develop and implement agreed‑upon Go‑To‑Market plans which meet both personal and business goals within your assigned territory. In addition to closing new business, you will own the customer relationship post‑sale, working closely with internal teams to deliver exceptional service, address customer needs, and identify opportunities for account growth.
You will collaborate with the Sales department and support teams to maximize revenue generation, profitability, and world‑class customer satisfaction in line with the company vision and values. This individual will be focused on generating profitable new business while building long‑term, trusted partnerships with customers and will be a key component of our aggressive growth plan.
Estimated Salary: $66,300 to $75,000 per year based on qualifications and experience.
Actual compensation will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, and responsibilities.
What You’ll Do
- Demonstrates and executes professional selling skills, technical product knowledge, and industry knowledge
- Develops an annual business plan in conjunction with the Regional Vice-President of Sales, detailing annual executable activities, which focuses on the District Sales Manager meeting or exceeding a sales quota
- Sources and develops client relationships and referrals
- Sells consultatively and makes solution recommendations related to the Hercules Value Proposition to prospects and clients
- Develops and grows business relationships with property owners and decision-makers
- Creates and conducts effective proposal presentations and request-for-proposal responses that identify solutions for prospective or current customers
- Maintains contact with all clients in our market area to ensure high levels of client satisfaction are achieved
- Serves as the primary relationship owner for customers after contract execution, ensuring a smooth transition from sale to ongoing service
- Manages and grows assigned accounts by maintaining regular communication and proactively addressing customer needs
- Partners with internal service, operations, and support teams to ensure issues are resolved quickly and customer expectations are exceeded
- Builds long‑term customer relationships that drive retention, renewals, and incremental revenue opportunities
- Acts as a trusted advisor to customers by understanding their business objectives and aligning Hercules solutions accordingly
- Assists in the implementation of company marketing plans
- Local travel up to 50% weekly
- Bachelor’s degree in business or related field from an accredited college or university preferred
- Thorough understanding of pricing and proposal models
- Strong closing-sale skills to increase market share and profitability
- Strong understanding of customer and market dynamics and their requirements
- Strong communication and presentation skills
- Success record in signing new business and growing a customer base are highly preferred
- Prior experience in the multifamily laundry industry is highly desirable
- Negotiating skills a plus
- Willingness to travel and work in a high-performance culture is required
Salary : $66,300 - $75,000