Front of House Manager

Job Overview
We are seeking an energetic and dedicated Front of House Manager to lead our hospitality team and ensure an exceptional guest experience. In this dynamic role, you will oversee daily operations, manage staff, and uphold the highest standards of customer service in a fast-paced environment. Your leadership will drive team performance, maintain food safety standards, and create a welcoming atmosphere that keeps guests coming back. This position offers an exciting opportunity to showcase your management skills while fostering a vibrant and efficient service environment.

Responsibilities

• Supervise front-of-house operations, including dining area, bar, and reception to ensure smooth service flow.
• Lead and motivate staff through effective training, coaching, and development initiatives to enhance team performance.
• Manage shift schedules, allocate resources efficiently, and oversee daily staffing needs to meet business demands.
• Ensure all food handling, preparation, and service adhere to food safety regulations and quality standards.
• Oversee inventory control processes for supplies, beverages, and food items to minimize waste and optimize stock levels.
• Handle customer inquiries, resolve complaints promptly, and ensure a positive dining experience for all guests.
• Operate POS systems such as Aloha POS and Micros POS for accurate cash handling and transaction processing.
• Collaborate with kitchen management on food production, catering orders, and special event setups like banquets.
• Maintain cleanliness and organization of the front-of-house area in compliance with health codes.
• Support staff training on food safety procedures, hospitality standards, and operational protocols to foster a high-performance team.

Qualifications

• Proven experience in restaurant management or food service management with supervising responsibilities in quick service or casual dining environments.
• Demonstrated leadership skills with experience in staff training, interviewing, and team management.
• Familiarity with food preparation techniques, kitchen operations, and food safety regulations.
• Background in managing inventory control, budgeting, and cost control measures within a hospitality setting.
• Excellent customer service skills with the ability to handle challenging situations professionally.
• Previous experience in fine dining or hotel food service environments is highly desirable.
• Ability to work flexible shifts including evenings, weekends, and holidays as needed. Join us as a Front of House Manager where your leadership will inspire excellence! Bring your passion for hospitality, culinary knowledge, and management expertise to create memorable experiences for every guest while advancing your career in a vibrant team-focused environment.

Pay: $20.00 - $25.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Education:

• Associate (Preferred)

Experience:

• Food management: 3 years (Required)

License/Certification:

• ServSafe (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: In person

Salary : $20 - $25