What are the responsibilities and job description for the Sales Assistant position at Walstrom Marine?
Who We Are: At Walstrom Marine, we take pride in our 78-year legacy of providing exceptional service and keeping our customers on the water all season long. We are a marine group consisting of dealerships, service centers, storage facilities, and marinas, all working together to make owning a boat as enjoyable and effortless as possible. Specializing in iconic brands such as Tiara Yachts, Regal, Sea Ray, Chris-Craft, and Pursuit, Walstrom Marine has become the fastest-growing marine dealer in Northern Michigan, boasting 9 locations.
Our success hinges on the exceptional individuals who join our team, and we are committed to investing in their career growth and development. At Walstrom, we prioritize continuous training and learning opportunities for all team members. As we expand, we remain rooted in the family-owned values that define us, while offering the benefits and advancement potential of a larger organization. Join us in maintaining our legacy and driving the future of marine excellence!
What We’re Looking For: Walstrom Marine is looking for a Sales Assistant to join our team at one of our Northern Michigan locations! If you are highly organized, efficient, and interested in a rewarding career connecting buyers to the boat of their dreams, reach out today to apply!
Main Duties and Responsibilities:
- Efficiently manage incoming leads from multiple channels including email, phone, text, and website inquiries, ensuring prompt response and accurate data entry into the CRM system.
- Assign leads to sales representatives or appropriate team members based on provided sales algorithm in a timely and efficient manner.
- Monitor lead progress through the sales pipeline, ensuring timely follow-up and appropriate next steps.
- Track lead activity and salesperson engagement and provide insights into lead and sales pipeline performance.
- Identify and recommend process improvements to increase efficiency and data accuracy.
- Collaborate cross-functionally with sales, marketing, and other departments to ensure seamless lead management.
- Follow all policies and procedures pertaining to lead distribution and management.
- Maintain and care for all company-owned technology and devices to promote longevity and proper function.
Requirements and Qualifications:
- Highly organized, efficient, personable, and customer service oriented.
- Strong communication skills to interact effectively with sales teams and management.
- Detail-oriented with thoroughness in reviewing documentation for accuracy.
- Proficient in Microsoft Office, IDS, and other computer systems.
- Must be available ‘on-call’ flexible evenings/weekends as scheduled.
Schedule:
- Flexible shifts based on mutual agreement with direct supervisor.
- This is a part time, on site position based out of one of our Northern Michigan locations with future potential for remote work.
