What are the responsibilities and job description for the Insurance Assistant position at Walrath Recruiting, Inc.?
Our client is currently seeking a Junior Insurance Customer Service Representative at their growing company. This is a full-time, temp to perm position.
Responsibilities Include:
- Assist clients with inquiries regarding their insurance policies, coverage options, and claims processes.
- Provide accurate information and support to help clients understand their insurance needs and options
- Document customer interactions and feedback in our CRM system to improve service quality
- Collaborate with senior team members to resolve complex customer issues and policy questions
- Participate in training sessions to enhance product knowledge and customer service skills
- Contribute to team goals and participate in team meetings to share insights and improvements
Qualifications
- High school diploma or equivalent; additional education in business or related field is a plus
- 1 years of experience in customer service or a related field, preferably in insurance
- Strong communication skills, both verbal and written, with a focus on customer interaction
- Experience working with CRM systems
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
Hours:
- M -F 8:30 - 4:30
100% in-office
Salary : $50,000 - $55,000