Director - Security

The Security Director is responsible for the effective and efficient management of security for the entire casino resort facility operating 24hrs/day 365 days/yr. Accompanied by the objective of observing, reporting, and executing certain activities related to compliance with Illinois State laws, Illinois Gaming Commission Rules, and corporate policies in place. The Security Director’s goal is to ensure the integrity of gaming, protection of corporate assets, and employee/guest safety and security. All of these activities are conducted while working closely with the Illinois Department of Criminal Investigation personnel assigned to the property and, where appropriate, local law enforcement and health/safety agencies. Elite Casino Resorts properties offer a wide variety of benefits intended to meet the many needs of our diverse employee population. We offer a comprehensive benefits package that helps our employees get and stay healthy, plan for their future, and maintain a healthy work-life balance. We encourage you to look through the different benefits below to discover all that we have to offer to our employees of Elite Casino Resorts owned properties. Financial benefits include Paid Time Off, Premium Pay Incentive, First Year Wage Increases, 401(k) with Company Match, Profit Sharing, Company Paid Life Insurance (Full-Time) and Voluntary Benefits. Health and Wellness benefits for Full-Time Employees include three Medical plans to choose from, Dental, two Vision plans to choose from and Flexible Spending Accounts.

Essential Functions:

• Continually monitor staffing to ensure adequate coverage for all anticipated business requirements and compliance with Security Department minimum staffing submission.
• Develops and implements departmental policies, procedures, and training programs to ensure the protection of all company assets as wells as the safety and welfare of guests and team members.
• Responsible for the physical safety of natural persons, the physical safeguarding of assets, and the protection of the property of both the patron and casino from illegal activity.
• Responsible for recording of any unusual incidents within the licensed facility in which the security department is involved.
• Responsible for the identification and immediate notification to supervisors of any persons who requires exclusion or ejection from the facility.
• Keeps abreast of crimes and trends with the DCI and local law enforcement through establishment of mutual rapport
• Creates, updates and facilitates annual training on property emergency plans.
• Maintains accurate and thorough departmental records and reports.
• Accurately documents and maintains reports of incidents on property. Disseminates incident reports as needed to department directors.
• Conducts internal investigations as needed, collaborating with other department directors.
• Prepares the annual security budget and monitors the budget on a monthly basis.
• Ensures that all security equipment is accounted for, maintained, and working properly.
• Responsible for the ERO program and proper administration.
• Responsible for the property radio system and key management system.
• Maintains building door keys & locks, including design, installation, issuance, and recordkeeping.
• Establishes and maintains liaison with law enforcement, EMS, and regulatory bodies.
• Serves as an advisor on security and safety matters to other directors.
• Handles guest claims by investigating incidents, filing insurance claims as needed, and assisting our insurance company.
• Adheres to all laws, gaming regulations, internal controls and SOPs.
• Ability to travel to other Elite Casino properties to understand their security operations and assist with projects as necessary.
• Provide exceptional guest service for all external and internal customers.
• Responsible for the operation of the Security department, successful performance of employees, and a favorable guest experience.
• Responsible for effectively managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.
• Manage expenses based on budgeted guidelines and business volumes to include payroll and staffing levels.
• Perform all functions of personnel within span of control, as needed.
• Must maintain reasonable accessibility by phone for business purposes.
• Assure an environment which emphasizes cooperation, communication, and teamwork with all departments.
• Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
• Support current law and policy to provide a work environment free from illegal and discriminatory behavior.
• Promote and ensure the safety and security of all guests and employees.
• Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment and decision-making skills.
• Serve as periodic Manager on Duty (MOD), responsible for the direct supervision of all Casino operations and conduct of Casino employees while on duty.
• Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.

Required:

• Must hold a valid gaming license in accordance with the Illinois Gaming Board
• Must complete all company-required training within designated time frames.
• Must obtain direct deposit within one week of start date.