Plumbing Service Technician

Position Mission:

To deliver high-quality plumbing service that ensures customer satisfaction, system functionality, and safety. As a Service Plumber, you represent our company’s commitment to doing things right the first time—honestly, efficiently, and professionally.

Overview:

Walker Plumbing is looking for an experienced and driven Service Plumber to join our team. You’ll be responsible for diagnosing, repairing, and maintaining residential and commercial plumbing systems. This is an ideal opportunity for someone who takes pride in their work, thrives in a fast-paced environment, and enjoys helping customers solve problems.

Key Responsibilities:

• Diagnose and repair a wide range of plumbing systems, including water heaters, fixtures, piping, and drainage systems.
• Perform routine service, maintenance, and emergency repairs.
• Communicate clearly and honestly with customers regarding plumbing issues and solutions.
• Complete service tickets and documentation with accuracy and attention to detail.
• Follow all local plumbing codes and safety procedures.
• Maintain a clean and organized work area and company vehicle.
• Stay current with industry practices and technologies through training and education.

Core Competencies:

• Technical Skill: Proficient in diagnosing, repairing, and maintaining a variety of plumbing systems.
• Customer Focus: Listens actively, communicates clearly, and always works to earn the customer's trust and satisfaction.
• Problem Solving: Approaches issues with a calm, logical mindset and takes initiative to find effective, lasting solutions.
• Accountability: Owns responsibilities, manages time effectively, and completes work to a high standard without needing constant oversight.
• Team-Oriented: Cooperates with colleagues, shares insights, and contributes positively to team morale.
• Safety-Conscious: Follows safety protocols rigorously and promotes a safe jobsite for all involved.

Aligned with Our Shared Values:

• Excellence: You take pride in every repair and replacement, showing up prepared and completing jobs with precision and craftsmanship.
• Integrity: You do what’s right for the customer—even when no one is watching—and always own your work.
• Solution-Oriented: You stay calm when problems arise, take feedback seriously, and focus on fixing the root issue, not just the symptoms.
• Collaboration: You support your coworkers, communicate clearly with dispatch and install teams, and build trust with every interaction.
• Innovation: You’re open to new tools, techniques, and processes that make your work more effective and the customer experience better.

Qualifications:

• 2–5 years of plumbing service experience
• Journeyman license preferred
• Valid driver’s license and clean driving record
• Ability to pass a background check and drug test
• Strong troubleshooting skills

Why you should work with us:

One Team. Relentless Standards. Results That Matter.

At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.

We empower our brands and our people to win together—designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.

Fair, Flexible, and Performance-Driven Pay

• Competitive salaries across the board, benchmarked to market
• Incentive-based pay and commissions for most field and customer-facing roles
• Company vehicles for field techs, and tool purchase programs to support your craft

Benefits That Support the Whole You

• Paid medical for employees, with affordable family options
• Vision and dental plans with low premiums
• HSA and copay plan choices
• 401(k) with competitive matching: 100% up to 3%, 50% from 3–5%
• PTO and 6 paid holidays

Career Growth That’s Real

• Paid certifications and tuition reimbursement for eligible roles
• Leadership development opportunities
• Career pathing initiatives for every position underway

A Culture That’s Results-Oriented and Human

• You’ll be seen, heard, and expected to lead—at every level.
• Our leaders are accessible, hands-on, and committed to removing barriers.
• We work hard, move fast, and support one another like family.

What Sets Us Apart

• Bold mission. We’re building the most respected, scalable home services company in America.
• Strong brands. People know and trust our names in the communities we serve.
• Elite standards. We’re not here to be average—we’re here to be great.
• Real opportunity. Whether you’re new to the industry or a seasoned pro, you’ll find room to grow here.

Walker Plumbing is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor.