What are the responsibilities and job description for the Receptionist position at Walberg Family Pharmacies?
Job Summary
As a Receptionist, you will play a key role in triaging incoming calls, directing them to the appropriate pharmacy team members, and supporting the pharmacy team with administrative tasks. The ideal candidate is organized, dependable, and able to multitask in a fast-paced setting.
Key Responsibilities
- Answer phone calls, respond to inquiries, and route calls appropriately
- Schedule and confirm patient appointments
- Verify insurance and prescription information
- Maintain patient records and confidentiality in compliance with HIPAA regulations
- Process prescription orders and assist with prescription pick-up
- Support pharmacists and technicians with general clerical duties
Qualifications
- Previous experience in a medical, pharmacy, or call center setting (Required)
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Ability to remain calm and professional under pressure
Benefits
- Competitive pay
- Health and dental insurance options
- Paid time off and holidays
- Employee discounts
- Opportunities for training and career advancement
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Call center: 1 year (Required)
Work Location: In person
Salary : $15