What are the responsibilities and job description for the Medical Assistant position at WakeMed Health & Hospitals?
Overview:
What You’ll Do:
As part of WakeMed, you’ll embody our core behaviors:
We invest in YOU — your growth, your well-being, and your future.
Licensure: Not Applicable Education: High School Diploma or Equivalent Required Experience: 1 Year Clinical - Medical Assistant Required - Or Required - Completion of an approved Medical Assistant Program
At WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we’re looking for Medical Assistants who share that mission.
Position Summary:
As a Medical Assistant at MyCare 365, you’ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You’ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for.
What You’ll Do:
- Assist with patient intake, vital signs, and documentation in the electronic health record (EHR)
- Support providers with procedures, exams, and follow-up care
- Coordinate referrals, lab orders, and patient education
- Maintain a clean, safe, and organized clinical environment
- Positions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examination
- Collaborate across departments to ensure smooth patient flow and continuity of care
WakeWay to Excellence – How You Show Up
As part of WakeMed, you’ll embody our core behaviors:
- Respect for People: Compassion, empathy, dignity, and appreciation for every individual.
- Teamwork: Collaboration, pride in your work, and support for your teammates.
- Commitment & Accountability: Safety first, integrity always, and striving for excellence.
- Communication: Clear, courteous, active listening that puts patients first.
- WakeWay 2 Excellence: Reducing waste, improving workflows, and supporting
What We’re Looking For:
- Completion of an approved accredited Medical Assistant program
- American Academy of Medical Assistants,
- American Medical Technologists,
- American Registry of Medical Assistants and the
- National Center for Competency Testing
- Current certification (CMA, RMA, or equivalent) preferred
- Strong communication and teamwork skills
- Experience in an ambulatory or outpatient setting is a plus
- Commitment to WakeMed’s values of respect, integrity, and excellence
Why WakeMed?
- A culture that puts people first—patients and team members alike
- Opportunities for growth and development
- Competitive benefits and wellness programs
- A mission-driven organization making a real impact in our community
We invest in YOU — your growth, your well-being, and your future.
Perks & Benefits:
- Free parking at all campuses
- Health, dental & vision coverage
- 6 free mental health sessions through Lyra
- MetLife pet insurance
- 403(b) retirement plan with employer match
- Paid Days Off (PDO) for vacation, sick time & holidays
- Tuition & specialty certification reimbursement
- WakeWell Rewards & wellness programs
- WakeMed Gives – employee assistance & education support
- Childcare partnerships with KinderCare & Bright Horizons
- Endless professional development opportunities
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
EOE
Benefits:
Health Insurance, Vacation & Paid Time Off, 401K Plan