What are the responsibilities and job description for the Maternal & Children's Health - Social Worker position at Wake County?
What You'll Be Doing
The Care Management for At Risk Children (CMARC) Program is one of the many programs residing in the Maternal & Child Health section of the Public Health Division. CMARC is an at-risk population management program that serves children from birth to 5 years of age who meet certain risk criteria. The main goals of the program are to improve health outcomes and reduce costs for enrolled children. The CMARC Program is a multidisciplinary team consisting of Registered Nurses and Social Workers. We are currently seeking a Maternal and Children's Health - Social Worker to join our team!
The Maternal and Children's Health - Social Worker’s primary purpose is to provide intensive care management services using the Care Management Process with the identified population and their families. CMARC serves children with medical, developmental, and behavioral needs, who may also be experiencing challenging levels of environmental stress.
The primary responsibilities of the Maternal & Children's Health - Social Worker:
About
About Our Team
At the heart of the Wake County Public Health department is a dedicated team of professionals committed to protecting and improving the health of our community. We bring together expertise in communicable disease control, environmental health, health education, school health, clinical services, and population health to deliver responsive and equitable services. With a shared mission of promoting wellness, preventing disease, and ensuring access to essential services, we work collaboratively with partners and residents to build a healthier, more resilient community for all of Wake County.
Required
The Basics (Required Education and Experience)
Location: Public Health Building 200 Swinburne Street, Raleigh, NC 27610 USA
Employment Type: Regular
Work Schedule: 8:30 AM - 5:15 PM
Hiring Range: 26.54 - 34.07
Market Range: 26.54 - 41.59
Please include ALL prior work experience on your application and resume.
Posting Closing Date: 7:00 pm on 6/9/2026
What Makes Wake Great Equal Opportunity Statement Background Check Statement Emergency Service Worker Statement
What Makes Wake Great
Consistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. In addition to being Wake County’s seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina’s most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. In Fall 2026, two at-large seats will be added for nine total commissioners. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County’s FY2026 General Fund budget is approximately $2.1 billion, and the County has over 5,100 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.
Equal Opportunity Statement
Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check Statement
Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker Statement
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
The Care Management for At Risk Children (CMARC) Program is one of the many programs residing in the Maternal & Child Health section of the Public Health Division. CMARC is an at-risk population management program that serves children from birth to 5 years of age who meet certain risk criteria. The main goals of the program are to improve health outcomes and reduce costs for enrolled children. The CMARC Program is a multidisciplinary team consisting of Registered Nurses and Social Workers. We are currently seeking a Maternal and Children's Health - Social Worker to join our team!
The Maternal and Children's Health - Social Worker’s primary purpose is to provide intensive care management services using the Care Management Process with the identified population and their families. CMARC serves children with medical, developmental, and behavioral needs, who may also be experiencing challenging levels of environmental stress.
The primary responsibilities of the Maternal & Children's Health - Social Worker:
- Provide outreach to new referrals in a timely manner following CMARC policies and program guidance
- Engage members in services via telephone, home, community, and provider office visits as well as virtual platforms
- Utilize clinical assessments to discover needs; develop member-centered care plans; and assign risk levels to guide the care management process with each referred member
- Maintain documentation of all care management services provided in the Electronic Medical Record (EMR) system
- Utilize motivational interviewing skills to engage and involve families in the decision-making process through a patient-centered, collaborative partnership approach to assist with improved self-care and care coordination with medical homes and other community resources
- Collaborate with medical homes and other service providers to offer CMARC services to identified populations to ensure members receive the best care possible in a cost-efficient manner
About
About Our Team
At the heart of the Wake County Public Health department is a dedicated team of professionals committed to protecting and improving the health of our community. We bring together expertise in communicable disease control, environmental health, health education, school health, clinical services, and population health to deliver responsive and equitable services. With a shared mission of promoting wellness, preventing disease, and ensuring access to essential services, we work collaboratively with partners and residents to build a healthier, more resilient community for all of Wake County.
Required
The Basics (Required Education and Experience)
- Bachelor's degree in Social Work or related field
- Two years of job-related experience
- Valid Driver's License and "safe" driving record
- Equivalent education and experience are accepted
- Please include ALL prior work experience on your application and resume.
- Master’s degree in Social Work (MSW)
- Spanish language proficiency preferred
- Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork
- Ability to build and maintain ongoing, collaborative, working relationships with coworkers to achieve the goals of the work unit
- Ability to convey information clearly and concisely to families in order to engage them in services
- Ability to develop and maintain strong relationships with patients by listening to the patient and understanding and responding to identified needs
- Ability to follow instructions through a standard work process
- Ability to perform routine tasks
- Ability to check work for accuracy before completion of tasks
- Ability to identify problems, determine possible solutions, and actively work to resolve the issues
- Ability to actively participate as a member of a team to move toward the completion of goals
Location: Public Health Building 200 Swinburne Street, Raleigh, NC 27610 USA
Employment Type: Regular
Work Schedule: 8:30 AM - 5:15 PM
Hiring Range: 26.54 - 34.07
Market Range: 26.54 - 41.59
Please include ALL prior work experience on your application and resume.
Posting Closing Date: 7:00 pm on 6/9/2026
What Makes Wake Great Equal Opportunity Statement Background Check Statement Emergency Service Worker Statement
What Makes Wake Great
Consistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. In addition to being Wake County’s seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina’s most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. In Fall 2026, two at-large seats will be added for nine total commissioners. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County’s FY2026 General Fund budget is approximately $2.1 billion, and the County has over 5,100 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.
Equal Opportunity Statement
Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check Statement
Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker Statement
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.