Medical Assistant

The Wahiawā Center for Community Health, also known as Wahiawā Health, serves residents of Wahiawā, Waialua, Kunia & Mililani and Central Oahu. We provide Primary Care, Pediatrics, Internal medicine, Women's Health, Behavioral Health, Psychiatric Medication Management, Nutrition, Chronic Disease Management, Care Coordination and Social Services to the community.

SUMMARY:

Under the direction of the Chief Operations Officer and Clinic Office Manager, the medical assistant is responsible for working with the Medical Provider(s) ensuring that medical care is delivered to all clients in a professional, timely, respectful and caring manner. The medical assistant will work in a team based environment and will have daily interactions with physicians, nurse practitioners, pharmacists, nutritionist, medical receptionists, social services, community health workers and our quality team.

QUALIFICATION:

1. Completion of accredited Medical Assistant program or equivalent.

2. Current CPR certification.

REQUIREMENTS:

• Experience of at least one year in Family Medicine, Ob/Gyn, Pediatrics and Behavioral Health is strongly desirable.
• Able to communicate effectively with our diverse population.
• Skill in taking vital signs; administering injections; EKG’s; procedural equipment setup; perform point of care laboratory procedures; medication administration; basic computer/data entry skills; medical terminology; patient/family health education; instrument sterilization techniques.
• Basic medical terminology and pharmacology knowledge.
• Experience using an electronic medical record.

ESSENTIAL DUTIES:

• Obtains and documents: chief complaint, brief history regarding complaint, and other measures that include but are not limited to depression and anxiety screening, tobacco and alcohol use, screening for social determinants of health.
• Reconcile information such as allergies, medications, immunizations and dates of screening exams.
• Reviews the medical record for completeness, which may include, obtaining test results and reports from outside entities (ER or hospitalization discharge notes), if needed.

• Performs and documents in-house labs and testing, Urine dipstick, Urine HCG, glucose finger sticks, in house Ha1c, visual acuity, hearing, color blindness.
• Reports any emergency situations, abnormal vital signs, or abnormal test results to the provider immediately.
• Prepares and stocks exam rooms and patient for provider’s examination.
• Follows infection control procedures consistently.
• Assists with procedures as directed.
• Administers medications and immunizations as prescribed by clinician.
• Schedule appointments and completes requisition for diagnostic testing.
• Calls in prescription following written orders in the EMR.
• Inform patients of any delays due to schedule back-up, emergencies, etc.
• Contacts patients by phone or mail regarding missed appointments and recalls.
• Assists in answering telephone calls, documents phone messages and ensures follow up by the appropriate persons.
• Files signed reports and miscellaneous papers in the chart correctly.
• Completes forms for outside agencies, such as CVRs and EPSDT visits.
• Performs quality control checks on lab equipment, such as glucometer and rapid strep/flu.
• Keeps all work areas clean and safe, including exam rooms and lab.
• Returns all equipment to the appropriate locations.
• Participates in self-development and team building.
• Actively participates in quality improvement activities.
• Demonstrates a cooperative team approach in activities.
• Other duties and responsibilities as assigned.

EDUCATION: High school graduate or equivalent. Successful completion of a recognized Medical Assisting program required; Registration or Certification as a Medical Assistant required. Current CPR certification required.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit at desk or chair; use hands to handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch or climb stairs. The employee must occasionally lift and/or move up to 10 pounds.

REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions.

WORKING CONDITIONS: Equipment Use: Frequent use of telephone system and office equipment including but not limited to computer, printer, facsimile machine, copier and general office supplies. Good computer skills are required. Exposure to ill patients is anticipated and the position is a Category I for exposure to blood, bodily fluids, and communicable disease.

Work Hours: Days and hours worked vary from week to week but are generally Monday through Saturday between the hours of 7:00AM and 7:00 PM. Overtime may be required.

Mental Demands: Duties require attention to detail, alertness, problem solving, tolerance to stress and exercising sound judgment. Sound stress reduction skills are essential.

Communication Demands: Talking on telephone, training/giving instructions receiving instructions and composing written language (English).

EXPECTATION OF EMPLOYEE:
1. Demonstrates work ethic representative of Wahiawā’s mission:

“ In the spirit of Aloha and compassion, Wahiawā Health provides access to affordable, quality health care and wellness services to promote a healthy community.”

2. Adheres to Wahiawā Health Policy and Procedures.
3. Acts as a role model within and outside Wahiawā Health.
4. Performs duties as workload necessitates.
5. Maintains a positive and respectful attitude.
6. Communicates regularly with supervisor about Department issues.
7. Demonstrates flexible and efficient time management and ability to prioritize workload.
8. Consistently reports to work on time prepared to perform duties of position.
9. Meets Department productivity standards.

PCMH:

Wahiawā Health is committed to ensuring the delivery of quality care through continuous evidence-based improvements. The Patient Centered Medical Home (PCMH) model standards, a nationally recognized evidence-based model for quality improvement and quality care, are used to demonstrate quality at WH. All employees are a part of PCMH and are required to actively participate in quality initiatives, including trainings and evaluation projects. Employees are expected to demonstrate and promote team-based and patient centered interactions with other staff members and patients/members/clients.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• Health insurance
• Paid time off

Medical Specialty:

• Internal Medicine
• Primary Care

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Medical terminology: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant Certification (Preferred)

Work Location: In person

Salary : $20 - $23