What are the responsibilities and job description for the Technical Account Manager position at W3Global?
Job Type: Full-Time
Schedule: Monday-Friday
Work Arrangement: In Person / Field-Based
Compensation: Base Salary Commission
Travel: 2 days per week; primarily local day trips
About The Opportunity
We are seeking a Technical Account Manager with a strong background in tool & die, precision machining, custom fabrication, or manufacturing to develop and grow customer relationships across the Carolinas and eastern Georgia.
This is not a traditional product-sales position. Our customers come to us with production challenges and custom manufacturing needs-from tooling and production parts to fabrication, process improvements, custom machinery, and automation.
The ideal candidate understands manufacturing from the shop-floor perspective and can have meaningful technical conversations with plant managers, engineers, production teams, and other manufacturing professionals.
This position will focus approximately 50% on managing and growing existing accounts and 50% on developing new business.
Location & Territory
Candidates should be based in or near one of the following markets:
Key Responsibilities
The following experience is helpful but not required:
We're looking for someone who can speak the language of manufacturing.
You should be comfortable walking into a manufacturing facility, understanding what is happening on the floor, asking the right questions, identifying potential opportunities, and then working with internal engineering and production teams to develop a solution.
A technical manufacturing background is essential. Candidates with a purely sales-oriented background and no meaningful exposure to machining, tooling, fabrication, or manufacturing may not be a good fit.
Compensation & Benefits
We are committed to providing equal employment opportunities and maintaining a professional, inclusive workplace.
Schedule: Monday-Friday
Work Arrangement: In Person / Field-Based
Compensation: Base Salary Commission
Travel: 2 days per week; primarily local day trips
About The Opportunity
We are seeking a Technical Account Manager with a strong background in tool & die, precision machining, custom fabrication, or manufacturing to develop and grow customer relationships across the Carolinas and eastern Georgia.
This is not a traditional product-sales position. Our customers come to us with production challenges and custom manufacturing needs-from tooling and production parts to fabrication, process improvements, custom machinery, and automation.
The ideal candidate understands manufacturing from the shop-floor perspective and can have meaningful technical conversations with plant managers, engineers, production teams, and other manufacturing professionals.
This position will focus approximately 50% on managing and growing existing accounts and 50% on developing new business.
Location & Territory
Candidates should be based in or near one of the following markets:
- Columbia, SC
- Charlotte, NC
- Greenville, SC
- Charleston, SC
- Augusta, GA
Key Responsibilities
- Manage and grow an established portfolio of manufacturing accounts.
- Build strong relationships with existing customers and identify opportunities to expand business within their facilities.
- Prospect for and develop new manufacturing accounts throughout the assigned territory.
- Make outbound calls, schedule customer visits, and develop new business opportunities.
- Visit manufacturing facilities and engage directly with plant personnel, engineers, production teams, and decision-makers.
- Walk plant floors, understand customer operations, identify production challenges, and determine where manufacturing solutions may be appropriate.
- Translate customer needs and technical problems into opportunities that can be evaluated and quoted by internal estimating, engineering, and production teams.
- Develop opportunities involving precision machining, tool & die, custom fabrication, metal stamping, wire EDM, production parts, process improvement, custom machinery, and automation.
- Coordinate with estimating, engineering, and production throughout the quoting and project process.
- Follow opportunities from initial customer conversation through quoting and project execution.
- Maintain consistent communication with customers and internal teams.
- Manage your own schedule, pipeline, customer follow-ups, and field activities.
- Spend at least two days per week in the field visiting customers and prospects.
- Professional experience in tool & die, precision machining, custom fabrication, or a related manufacturing environment.
- Strong understanding of manufacturing processes and how tooling, machining, fabrication, and production operations work.
- Familiarity with tooling design and build, progressive tooling operations, custom fabrication, or precision machining.
- Ability to understand customer production challenges and identify potential manufacturing solutions.
- Strong interpersonal and communication skills with the ability to build relationships with manufacturing professionals.
- Comfortable making outbound calls, developing new business, and independently managing a sales territory.
- Self-motivated and able to plan and manage your own schedule.
- Valid driver's license and willingness to travel at least two days per week.
- Must be based in or near Columbia, Charlotte, Greenville, Charleston, or Augusta.
The following experience is helpful but not required:
- Previous experience as a Machinist, Toolmaker, Fabricator, Estimator, Manufacturing Engineer, or similar manufacturing professional.
- Previous customer-facing or business development experience within manufacturing.
- Experience selling custom manufacturing, tooling, machinery, equipment, or engineering solutions.
- Experience working with SolidWorks or other CAD/drafting software.
- Ability to read and interpret engineering drawings and manufacturing prints.
- Existing relationships with manufacturing companies or plants throughout the Carolinas or eastern Georgia.
- Experience working with custom or engineered-to-order products rather than commodity or catalog-based products.
We're looking for someone who can speak the language of manufacturing.
You should be comfortable walking into a manufacturing facility, understanding what is happening on the floor, asking the right questions, identifying potential opportunities, and then working with internal engineering and production teams to develop a solution.
A technical manufacturing background is essential. Candidates with a purely sales-oriented background and no meaningful exposure to machining, tooling, fabrication, or manufacturing may not be a good fit.
Compensation & Benefits
- Competitive base salary commission
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Retirement plan
- Full-time, Monday-Friday
- In-person / field-based position
- At least two days per week traveling throughout the assigned territory
- Primarily day trips
- Territory generally within approximately three hours of Columbia, SC
- Overnight travel is rare
We are committed to providing equal employment opportunities and maintaining a professional, inclusive workplace.
Salary : $60,000 - $120,000