What are the responsibilities and job description for the Operations Coordinator position at W3Global?
Job Title: Operations Coordinator/Administrative Operations
Overview
We are looking for an extremely organized, detail-oriented, and adaptable Operations Coordinator to join our rapidly growing financial services team. This role requires someone who thrives in a fast-paced, unpredictable environment, can manage shifting priorities, and ensures smooth operations across multiple teams. The position is fully on-site at our Troy, Ohio office.
Key Responsibilities
Overview
We are looking for an extremely organized, detail-oriented, and adaptable Operations Coordinator to join our rapidly growing financial services team. This role requires someone who thrives in a fast-paced, unpredictable environment, can manage shifting priorities, and ensures smooth operations across multiple teams. The position is fully on-site at our Troy, Ohio office.
Key Responsibilities
- Coordinate and resolve escalated operational issues across internal teams.
- Prioritize incoming issues based on urgency and business impact.
- Delegate tasks and projects to appropriate team members to ensure timely completion.
- Break down complex issues into structured project groups.
- Communicate timelines, updates, and expectations clearly to all stakeholders.
- Track progress on delegated tasks, ensuring steady movement and on-time delivery.
- Identify recurring issues and help implement improved processes and workflows.
- Assist with configuring and setting up new equipment for team members.
- Compile, organize, and distribute business reports as needed.
- Provide scheduling support for Executive Team members.
- Maintain professionalism and uphold strong office/workplace etiquette.
- Strong proficiency in Microsoft Excel, Word, and Outlook.
- Excellent communication skills-both written and verbal.
- Exceptional organizational and time-management abilities.
- Ability to analyze processes and recommend improvements.
- Detail-oriented, open-minded, and able to stay objective under pressure.
- Self-starter who thrives in a fast-paced and dynamic environment.
- Comfortable managing frequent change and shifting priorities.
- Professional office experience preferred (no financial industry experience required).
- Must be able to work in-office daily.