What are the responsibilities and job description for the Inside Sales Manager position at W3Global?
Role: Inside Sales & Order Operations Manager
Location: Syosset, NY (In-Person)
Work Type: Onsite/ Full-time
Pay Rate: $60,000/- base plus comission
We are seeking a highly organized, detail-driven Inside Sales professional to own and optimize our quote-to-order execution process across multiple brands. This is a high-impact role where sales precision, customer communication, and operational coordination drive revenue and client satisfaction.
If you thrive in fast-paced environments, love tightening processes, and take pride in flawless order execution - this role is for you.
What You'll Own
What You'll Coordinate
Commute Required
Travel: Up to 50%
Location: Syosset, NY (In-Person)
Work Type: Onsite/ Full-time
Pay Rate: $60,000/- base plus comission
We are seeking a highly organized, detail-driven Inside Sales professional to own and optimize our quote-to-order execution process across multiple brands. This is a high-impact role where sales precision, customer communication, and operational coordination drive revenue and client satisfaction.
If you thrive in fast-paced environments, love tightening processes, and take pride in flawless order execution - this role is for you.
What You'll Own
- Full quote-to-order pipeline: inquiries, samples, quotes, follow-ups, and closing
- Order entry accuracy (ship-to details, quantities, SKUs, style/color, notes, deadlines) before release to logistics
- Customer communication for ETAs, partial shipments, substitutions, and delays
- Follow-up cadence to drive quote conversion and revenue growth
- Pricing consistency, quote templates, and SOP standardization across brands
- Key performance tracking:
- Quote turnaround time
- Open quote aging
- Conversion rate
- Order errors/reships
What You'll Coordinate
- Daily shipment priorities with the Logistics Manager
- Backorders, hot shipments, and delivery exceptions
- Claims, late deliveries, and damages (operationally handled by Logistics; communicated by Sales)
- 3 years in inside sales, sales operations, order management, or account management
- Strong written and verbal communication skills
- Exceptional attention to detail (addresses, quantities, shipping methods, deadlines)
- Comfortable using ERP/CRM systems and shipping portals
- Ability to juggle multiple priorities in a deadline-driven environment
- Process-oriented mindset with a focus on continuous improvement
- $60,000 base commission
- Paid time off
- Work-from-home flexibility
- Full-time position
Commute Required
Travel: Up to 50%
Salary : $60,000