Director of Facilities Services - Behavioral Health

Position Summary

Plans, directs, maintains and organize all activities for plant operations, to include Dietary and Housekeeping. Maintains the facility and its infrastructure. Operates in a hands-on capacity to ensure compliance and a collaborative environment. Participates in hospital initiatives to facilitate proper communication and guidance in plant operations functions.

Position Responsibilities

Clinical / Technical Skills (40% of performance review)

• Develops, evaluations, and implements departmental policies and procedures, goals and objectives and standards of work.
• Implements policies, procedures, standards, and services in regard to hospital repair, preventative and general maintenance, safety and housekeeping, are consistent with hospital goals and objectives.
• Supports and carries out hospital policies.
• Prepares, evaluates and controls the department's annual budget to ensure that activities of plant operations, safety and housekeeping departments to provide services, repair and maintenance necessary to insure the safe and efficient operation of the healthcare facility.
• Inspects and evaluates physical condition of the hospital.
• Submits recommendations to management for painting, repairs, and furnishings, relocation of equipment and reallocation of space.
• Investigates new and improved cleaning equipment, methods and supplies and communicates information to employees.
• Selects and purchases new furnishings.
• Develops and applies the standards of quality and productivity.
• Participates in information management, performance improvement and infection prevention and control programs.
• Prepares and submits reports as requested by Administration.
• Performs all aspects of facilities management in a manner that optimizes patient safety and reduces the likelihood of medical/health care errors.
• Properly hires, orients, train, evaluates and disciplines staff within policies.
• Schedules staff with timely, complete and documented orientation and training.
• Conducts performance evaluations in a timely, measurable and objective manner.
• Effectively and consistently communicates administrative directives to staff and encourages interactive departmental meetings and discussions.
• Resolves staff concerns at the departmental level, utilizing the grievance process as required.
• As needed with perform maintenance tasks and be on call.
• Stays current in area of plant maintenance, safety, and housekeeping through continuing education conferences, professional journal and societies.
• Knowledge and experience of regulatory compliance, including but not limited to The Joint Commission and OSHA.
• Perform other duties as required
  
  

Safety (15% of performance review)

• Strives to create a safe, healing environment for patients and family members
• Follows all safety rules while on the job.
• Reports "near misses", as well as errors and accidents promptly.
• Corrects minor safety hazards.
• Communicates with peers and management regarding any hazards identified in the workplace.
• Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
• Participates in quality projects, as assigned, and supports quality initiatives.
• Supports and maintains a culture of safety and quality.
  
  

Teamwork (15% of performance review)

• Works well with others in a spirit of teamwork and cooperation.
• Responds willingly to colleagues and serves as an active part of the hospital team.
• Builds collaborative relationships with patients, families, staff, and physicians.
• The ability to retrieve, communicate, and present data and information both verbally and in writing as required
• Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
• Demonstrates adequate skills in all forms of communication.
• Adheres to the Standards of Behavior
  
  

Integrity (15% of performance review)

• Strives to always do the right thing for the patient, coworkers, and the hospital
• Adheres to established standards, policies, procedures, protocols, and laws.
• Applies the Mission and Values of Health to personal practice and commits to service excellence.
• Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
• Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
• Exemplifies professionalism through good attendance and positive attitude, at all times.
• Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
• Ensures proper documentation in all position activities, following federal and state guidelines.
  
  

Compassion (15% of performance review)

• Demonstrates accountability for ensuring the highest quality patient care for patients.
• Willingness to be accepting of those in need, and to extend a helping hand
• Desire to go above and beyond for others
• Understanding and accepting of cultural diversity and differences
  
  

Education

• Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification.
• Preferred: Bachelor's degree. Certified Healthcare Environmental Services Professional (CHESP) certification.
  
  

Experience

• Required: Three years related experience and/or training
• Preferred: Minimum of one (1) year experience in a behavioral healthcare setting. Management experience is highly desired.