Commercial Lines Account Manager

Full Job Description

Looking for a full-time commercial lines account manager to work from our Westerville office. This is a hybrid position requiring 3 days in the office and up to 2 days working from home each week.

The Commercial Lines Account Manager provides customer service, policy maintenance and coverage placement for an assigned group of insureds. This is not a sales position.

Primary Responsibilities

• Provide customer service to external customers and work as a team with fellow commercial lines account managers and sales associates
• Process various insurance transactions needed to maintain proper insurance coverage for our clients including quoting & issuing new business, and making policy changes
• Review current policies and complete submissions in order to obtain quotes for small to mid-sized commercial lines property-casualty business.
• Develop formal proposals of insurance including details of coverage, limits, deductibles and other pertinent information
• Maintain client files according to company standards
  
  

Knowledge & Skills Required

• 3 or more years experience working with commercial lines insurance
• Licensed in state of Ohio for property-casualty insurance
• High School diploma or equivalent
• Knowledge of agency management system--AMS360 & ImageRight preferred
• Computer operation and keyboarding skills including proficiency in Microsoft Office
• Solid oral and written communication skills
• Attention to detail and ability to meet deadlines
  
  

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
  
  

License/Certification

Ohio Property Casualty insurance license (Required)