Supervisor

Job type

• Full-time

Full job description

Commercial Cleaning Supervisor: 2nd Shift - Full Time

Job Summary:

The primary job responsibility will be leading a small team of cleaning team members. The Supervisor ensures that all assigned custodial duties are completed to the highest standards, while fostering a culture of excellence, safety, and teamwork.

The specifics of a Supervisor role can vary greatly depending on the sector, but Supervisors duties typically include:

• Employ coaching, inspection, and accountability to drive excellence in cleaning services.

• Lead by example, assisting in cleaning tasks when necessary.

• Perform work within production time budgets and supply budgets.

• Train new cleaning team members on proper protocols and standards using a variety of approaches, including hands-on training.

• Keep equipment clean and in good operating condition.

• Follow all safety rules and participating in the company's safety program.

• Address and resolve customer requests promptly and efficiently.

• Project a professional image and maintaining good customer and public relations.

• Adhere to company rules, policies, and operating procedures.

• Report to the Account Manager any equipment breakdowns, unsafe conditions, customer complaints, and any other problems that may occur.

Skills, Abilities, Education, and Experience:

• Must be 18 or older, possess a valid driver's license.

• Excellent verbal and written communication skills.

• Ability to work under pressure and meet established goals and objectives.

• Strong analytical and problem-solving skills.

• Strong service/quality attitude.

• Sense of urgency & ability to meet deadlines; self-directed.

• Exceptional communication, interpersonal, and technical skills are necessary.

• Knowledge of industry best practices is preferred.