What are the responsibilities and job description for the Field Service Technician II position at W&O Supply?
Summary:
The field service technician will provide field service and support for various electronic and hydraulic control systems such as electro-hydraulic steering, engine controls, automation, monitoring and related equipment.
Responsibilities:
The field service technician will provide field service and support for various electronic and hydraulic control systems such as electro-hydraulic steering, engine controls, automation, monitoring and related equipment.
Responsibilities:
- Prepare for each work assignment by studying wiring diagrams, drawings and related specifications and understanding all requirements prior to proceeding with work.
- Travel to jobsites in provided (take-home) vehicle, primarily along the US Gulf Coast, but also to other parts of the US (flying when requested) and infrequently overseas.
- Verify that company’s equipment is properly installed, wired and/or plumbed, according to the drawings and specifications provided.
- Terminate field wiring, calibrate equipment and demonstrate satisfactory operation to customer and/or regulatory authorities.
- Troubleshoot and repair malfunctioning electronic and mechanical equipment and systems.
- Use provided computer and software to access and troubleshoot Programmable Logic Controllers (PLC); report back and modify as instructed by programming department.
- Keep meticulous time records, provide detailed service reports, thoroughly communicate field changes to engineering department, completing all documentation promptly.
- When not required for field service, work as instructed in company production shop to assemble and/or test various components and systems.
- Keep work environment clean and company vehicle, tools and other equipment in good working order; work in a meticulous and quality-minded manner.
- Participate in weekly 24 hour on-call rotation, typically on a 4-5 week cycle.
- Understand and follow all safety rules and procedures and promote safety in others.
- Perform other related duties and activities, as directed by supervisor
- Education & Experience
- High School diploma; Associate’s degree through technical school preferred
- Vocational training in electronics.
- { 2} years of experience
- Skills & Abilities
- Excellent knowledge of electronic and mechanical equipment and systems.
- Understanding of PLC logic programming.
- Must be able to travel and have a clear driving record in accordance to company driving guidelines
- Clear background check and drug/alcohol screening
- Lifting: up to 50 pounds
- Adjusting or moving objects up to 50 pounds in all directions
- Lift and carry: 50 pounds for 100 feet
- Bending, stooping, walking and climbing stairs
- Able to pass periodic medical evaluations and respirator fit tests to ensure continued compliance with OSHA standards.
- Ascending or descending ladders, stairs, scaffolding, ramps
- Moving self in different positions to accomplish tasks in various environments including tight and confined spaces
- Remaining in a stationary position, often standing or sitting for prolonged periods
- Moving about to accomplish tasks or moving from one worksite to another
- Communicating with others to exchange information
- Repeating motions that may include the wrists, hands and/or fingers
- Operating machinery and/or power tools
- Operating motor vehicles or heavy equipment
- Assessing the accuracy, neatness, and thoroughness of the work assigned
- Required physical ability if mandated by customer or regulatory requirements
