Regional Property Manager

Job description:

Overview
VPG is actively seeking an experienced and dedicated Regional Property Manager to oversee the operations and performance of multiple residential properties across the region. The ideal candidate will possess a strong background in multi-site property management, with specific experience in LIHTC compliance, resident relations, team leadership, and operational excellence. This role requires exceptional communication skills, a customer-centric mindset, and the ability to manage multiple properties, teams, and priorities efficiently.

Responsibilities

• Oversee daily operations of assigned residential properties, ensuring they are well-maintained and performing to company standards.
• Provide leadership, coaching, and support to Property Managers, Leasing teams, and Maintenance Technicians across the portfolio.
• Ensure full compliance with LIHTC regulations, Fair Housing, and all local, state, and federal requirements.
• Support leasing efforts by monitoring occupancy, reviewing marketing strategies, and assisting with complex resident or applicant situations.
• Conduct regular site visits to evaluate curb appeal, unit readiness, file compliance, resident experience, and operational consistency.
• Use property management software (Yardi) to track leases, financials, inspections, work orders, and compliance data efficiently.
• Manage portfolio-level budgets, monitor expenses, analyze monthly financial reports, and implement corrective actions when needed.
• Review and audit resident files, certifications, recertifications, and compliance documentation to ensure LIHTC accuracy and readiness for audits.
• Address escalated resident concerns professionally, ensuring timely resolutions that support retention and satisfaction.
• Ensure the company policies and procedures are being followed for maintenance technicians and make readies.
• Understand the industry standards, how the company compares, and works with the Property Managers to develop strategies to maintain quality and efficiency to improve metrics.
• Develop and implement resident service and customer care strategies that strengthen community satisfaction and retention.
• Maintain accurate portfolio records, financial documentation, compliance reports, and operational logs.

Skills

• Strong leadership and coaching abilities with experience managing on-site property teams.
• Proficient in using property management software such as Yardi, Buildium, AppFolio, or similar systems.
• Excellent customer service and communication skills with the ability to build strong relationships with residents, staff, and stakeholders.
• Solid understanding of LIHTC regulations, compliance processes, and audit preparation.
• Knowledge of relevant laws governing residential property management, including Fair Housing and landlord-tenant regulations.
• Experience in facilities management and maintenance coordination to ensure safe and functional communities.
• Strong administrative and organizational skills with attention to detail in managing contracts, reports, and compliance documents.
• Understanding of leasing processes, marketing strategies, and occupancy optimization.
• Familiarity with CRM tools and Computerized Maintenance Management Systems (CMMS).

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance
• Employee assistance program
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Experience:

• Multi-Site Property Management: 5 years (Required)
• LIHTC Compliance Experience: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Harvey, LA 70058 (Required)

Ability to Relocate:

• Harvey, LA 70058: Relocate before starting work (Required)

Work Location: In person
Job Type: Full-time

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Work Location: In person

Salary : $80,000 - $100,000