What are the responsibilities and job description for the Center Director position at Volunteer Behavioral Health Care System?
Center Director - Dayton Campus
Full Time Position
Key Responsibilities:
Personnel & Team Leadership
- Manage team productivity, optimize underutilized resources, and handle conflict resolution.
- Oversee human resources processes including hiring, interviewing, staff training, evaluations, coaching plans, corrective actions, and termination recommendations.
- Foster a positive, client-centered team environment to maintain strong staff morale and coordinate clinical coverage.
Financial Management
- Oversee program budgets, approve purchases, monitor debit card transactions, and authorize rental assistance within guidelines.
- Drive financial health by meeting revenue projections and minimizing expenses to achieve zero-neutral or positive margins.
- Meet or exceed monthly THL/BHSN location goals.
Clinical & Program Operations
- Ensure full compliance with licensure, contract requirements, and MCO/CARF standards.
- Maintain adherence to organizational policies, program goals, and optimal service mixes.
- Direct operational workflows, including new program implementation, new client assignments, and the execution of the THL model and staff changes in the integrated care arena.
Customer & Community Relations
- Resolve customer complaints and troubleshoot client-related issues within the clinic and local community.
- Act as a recognized behavioral health expert at community events, presentations, and local agency meetings.
- Collaborate with community leaders to identify gaps in care and design strategic solutions.
Qualifications & Requirements
- Education: Master’s Degree in Behavioral Sciences or a closely related field.
- Licensure: Professional clinical license is highly preferred.
- Experience: Proven supervisory and leadership experience is required.
- Skills: Demonstrated ability to coordinate agency activities and build strong working relationships with staff, county officials, and the general public.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Vision insurance
Application Question(s):
- Do you have supervisor experience?
- Do you have the necessary experience to coordinate Center activities and maintain effective working relationships with agency personnel, county officials, and the general public?
Education:
- Master's (Required)
Experience:
- Leadership: 2 years (Required)
Location:
- Dayton, TN 37321 (Required)
Work Location: In person
Salary : $49,161 - $69,265