What are the responsibilities and job description for the Center Director position at Volunteer Behavioral Health Care System?
Overview
We are seeking a dedicated and experienced Center Director to lead our behavioral health facility. The ideal candidate will possess a strong background in mental health administration and demonstrate exceptional leadership skills. This role requires strategic planning and budgeting expertise to ensure the center operates effectively while providing an enriching environment for both staff and students. The Center Director will be responsible for managing daily operations, fostering a culture of excellence, and driving educational initiatives that align with our mission.
Responsibilities:
Personnel Management:
- Productivity
- Underutilized resources and unused capacity
- Conflict resolution between team members
- Hiring and interviewing staff
- Corrective actions for staff and coaching plans
- Termination recommendations
- Staff training
- Staff evaluations
Financial:
- Manages program budgets
- Provides services to meet revenue projection, reduce expenses to achieve zero neutral or ( )
- Approve purchases for programs
- Manage debit card purchases
- Approve and authorize rental assistance within budget guidelines
- Meet or exceed monthly THL/BHSN location goal
Clinical/Program Operations:
- Meets licensure/contract requirements
- Meets MCO/CARF standards
- Meets measures of effectiveness and outcomes of program goals
- Maintains adherence to organization’s policies/procedures
- Maintains appropriate service mix
- Management of new programs
- Management of new client assignments
- Management of THL model and outcome measures
- Implementation and management of Staff change in integrated care arena
Customer Relations/Service:
- Responsible for customer service/satisfaction and delivery to meet client’s needs
- Resolve customer complaints
- Troubleshoot client related problems within clinic and community
Leadership:
- Staff morale
- Coordination of staff and all coverage issues
- Accountability for services
- Promotes positive approach and client centered activities
- Maintain active role daily with integrated care model and client flow with staff
- Supports team environment
Marketing:
- Community events
- Community presentations
- Community and agency representation for local meetings
- Recognized as community behavioral health expert
- Work with community leaders to identify gaps in care and develop strategies to address them
EDUCATION/EXPERIENCE REQUIREMENTS:
Master’s Degree in the Behavioral Sciences or related field (license preferred). Supervisory experience required. Must be able to coordinate the activities of the Center and maintain effective working relationships with agency personnel; county officials and the general public.
Join our team as we strive to provide exceptional mental health experiences while nurturing the growth of our client and staff alike!
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Education:
- Master's (Required)
Experience:
- Supervising: 3 years (Required)
Work Location: In person
Salary : $60,000